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Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.8 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.6 of 5

         
 
 

Value/money

4.6 of 5

         
 
 

Overall(2836  reviews)

4.7 of 5

         
 
 

Overall (2836 reviews)

 

by Ange - RESIDENCE BREHOVA - three-bedroom apartment

Stayed in Apr-17

 
Total4.7

Amazing Apartment & Location Absolutely fantastic place to call "home" during a visit to Prague. Convenient, quiet, spacious and well appointed. The staff was extremely helpful and easy to work with. They need a new printer in the office to ease return requests and the apartment needed a new water cooker but both were minor hiccups in an otherwise wonderful stay. We were traveling with a friend, an older relative and 2 small kids and everyone was comfortable and had plenty of "their space" during our stay. . Thank you for making our visit to Prague an authentic one. We loved overlooking the Old Jewish Cemetery and being right on the mass transportation lines. Will recommend your business to all of our friends!

PositivePerfect accommodations for a group

NegativeAppliances need an update

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 3

         

Value/money - 5

         
 

by Gill - ART RESIDENCE KROCINOVA - two-bedroom apartment

Stayed in Apr-17

 
Total4.7

First trip to Prague This was our first trip to Prague and the city turned out to be everything we hoped for - amazing! The transfers to and from the airport to the main office went without a hitch and this is something we have had problems with in previous locations. The apartment was gorgeous but there were a few little touches missing which would have made it the perfect trip. The kitchen didn't seem to complement the rest of the apartment - the cutlery and crockery was a real mish-mash, only 4 forks, 5 knives & plates and no coasters. There were no instructions for the oven (we burned our pizza!) and we couldn't find an English channel on the TV. We had to call the office to get hot water on the first morning and they were VERY quick to send someone out to reset the boiler and because the instructions for the safe weren't accurate he also helped us to reset it so that we could use it. In addition, some leaflets about Prague would have been useful along with a radio or iPod dock, a full length mirror and mirrors in the bedrooms. There was nowhere in the 2nd bathroom to keep toiletries and no hook to hang clothes while in shower. All in all this was a fabulous trip and I would give it 9.5/10 overall. Filip in the office deserves a special mention as he was so helpful. Add some of the little things and this would be a 10/10, 5 star holiday.

PositiveExcellent location, lovely apartment, staff very helpful

Negativemissing some little touches which would have made it perfect

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 3

         

Value/money - 5

         
 

by Barbara - RESIDENCE BREHOVA - two-bedroom apartment

Stayed in Apr-17

 
Total3.7

3 generations in Prague It was perfect for us: enough space, in the center of the city, several nice Restaurants in the neighbourhood.

PositivePerfect location, spacious, very quiet

NegativeLight in the kitchen could be better

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 4

         

Equipment & facilities - 4

         

Value/money - 0

         
 

by Suraj - SALVATOR APARTMENTS - two-bedroom apartment

Stayed in Apr-17

 
Total4.8

Friends holiday I am really impressed with the service we received. The 24 hour chat line is such a great service and I always received a reply to my emails promptly. We just had one problem, as we were renting two apartments, it was difficult to differentiate between the different keycards. Also the Wi-Fi occasionally cut out, But this wasn't a huge problem. I would highly recommend Prague City Apartments and wouldn't hesitate to use their service again. The staff are fantastic .

PositiveGreat location and space, very clean and secure

NegativeWi-Fi was a little intermittent.

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 4

         
 

by Odd - ART RESIDENCE KROCINOVA - two-bedroom apartment

Stayed in Apr-17

 
Total5

Easter visit The appartment was very spacious and fully equipped with quality brands. The "key" for the appartment door is an electronic card. You have to place it in a slot next to the door to switch on power. This means that the electric clocks are never correct because they lose power every time you go out. The dishwasher can only be run in eco-mode which takes a horribly long time, and it of course stops if you go out. And charging your mobile phone while you go to a concert is also a no go. So ask for an extra door card that you can leave in the slot while you'r out! You will get one, because the staff are exceptionally friendly and cooperative. There's a supermarket about 5 minutes walk away. The street is surprisingly quiet for being that close to the Karl's Bridge. We didn't need to use public transport because everything we wanted to see was in walking distance. Both the place and the company can be warmly recommended.

PositiveThe appartment was spacious, clean and well equipped and centrally located

NegativeThe energy saving was a bit exaggerated

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 
 
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