Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3076 reviews)
4.7 of 5
Overall (3076 reviews)
by Stephen - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Apr-18
As expected Excellent location and staff
PositiveGreat staff
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by John - RESIDENCE MASNA - one-bedroom apartment
Stayed in Apr-18
First visit Very attentive and helpful staff from booking through to check in. A large, clean, reasonably well equipped apartment in a good area to explore the city from. Some good restaurants and cafes nearby. The area is very noisy from midnight to 6.00am. Fine if you are heavy sleeper or a party animal. Otherwise not.
PositiveNice apartment
NegativeNoisy area
Front office staff - 0
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 3
Value/money - 5
by David - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment
Stayed in Apr-18
Convenient and comfortable place to stay in Prague The Rybna apartment gave us the space to accommodate ourselves and our visitor from Australia. The issues with the hot water in apartment #23 were proactively notified and resolved with no inconvenience for us. The #13 replacement apartment while almost the same size as #23, only had high windows in one bedroom and the bathroom which were less than convenient when we wanted to achieve some cross-ventilation. The apartments are well equipped although we were fortunate in experiencing excellent Prague weather and hence spent only the nights in the apartment. But we appreciated having the apartment facilities available in case the weather had not been so good ! 5I did however note that the satellite TV receiver did not appear to have an an antenna connection and reported that to your front-office staff. The front-office staff were excellent and we appreciated their assistance to call a taxi for the departure of our visitor. BTW, we stayed three nights (16, 17, 18 April) - your header shows only two. We certainly will consider your apartments for our next visit to Prague.
PositiveGreat location in the old town
NegativeNo negative aspects
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Glynis - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Apr-18
Our stay at your apartment was a wonderful experience. The staff is friendly and very helpful. It is reassuring to us that there was staff available 24 hours a day if we needed assistance. The apartment was lovely and in a great location.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Eric - RESIDENCE BREHOVA - one-bedroom apartment
Stayed in Apr-18
No need for hotel Great way to stay...
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
