Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3004 reviews)
4.7 of 5
Overall (3004 reviews)
by Mariano Enrique - RESIDENCE BREHOVA - one-bedroom apartment
Stayed in Oct-17
fantastic Prague, a fairy tale city The location was excellent, and the staff attitude was always positive. The service of taxi to and from the airport was very good and competitive in price. The value for money is good. The attitude of your personnel was excellent, always ready to solve problems. We had problems with the facility: first the heating was not working, then there were light bulbs who didnt work, and finally the Nespresson machine didn't work. But they were all sorted out, which is the important thing.
Positiveexcellent location, very good service provided by front desk
Negativeproblems in the faciities
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Rogene - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Oct-17
First Visit to Prague We could not have asked for a better place to stay. Beautiful, spotless room and the staff was perfect. We loved our stay. Perfection!
PositiveExcellent Accommodation and support staff
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Are - RESIDENCE BREHOVA - three-bedroom apartment
Stayed in Oct-17
Great for a group of friends We are 6 friends who stayed in apartment 13 (3 bedroom on 1st floor) for 3 nights. We were taken to the rental office by our taxi driver (pre-arranged by the rental office). Friendly office staff which took us through the process pretty fast. We were then taken the short drive to the apartment. It is very open, spacious and bright. Big bedrooms with huge double-beds (each singlebed probably 1,20m) and very comfortable. Short walk to major attractions, so location is ideal. The only two things I could fault was that the i)description says that there is a hi-fi system there - which there is not and ii) the shower drain was pretty clogged up.
PositiveGreat size, super comfortable beds, excellent location
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Gregory - RESIDENCE BREHOVA - two-bedroom apartment
Stayed in Oct-17
Amazing apartment, great location. Very good staff! Wifi could be a bit better and it would have been nice to have all the lights working. But it was amazing and when I come back to Prague I will for sure stay with you guys again!
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Paul - RESIDENCE MASNA - one-bedroom apartment
Stayed in Sep-17
Great apartment in old town Nice apartment for two people right in the middle of the old town. This is not a 5 star hotel suite, but a small, functional apartment. As such it was an excellent base for our week in Prague. The major downside was that the washing machine did not include a dryer - the cold damp weather made it hard to get our laundry dry. If this was fixed I would award another star.
PositiveExcellent location, nice apartment
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
