Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3381 reviews)
4.7 of 5
Overall (3381 reviews)
by Mitchell - RESIDENCE MASNA - one-bedroom apartment
Stayed in Oct-19
Wonderful vacation holiday The apartment is located in old town just a minutes walk to the old clock. The bed was more comfortable then the one at home. The service was exceptional with excellent communication and attentiveness. Oddly enough the two things I wish we would have experienced were right outside the front door: The Beer Spa and the Agave restaurant. We will return and not hesitate to stay again.
PositiveGreat location, easy access, quiet and comfortable
NegativeWe wish we had several more days to enjoy the apartment and Prague
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Christoph Rudi - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Oct-19
weekend trip good place to relax some days from all day stress.
Positivenice appartement, in the middle of old town
Negativewifi not stable
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 4
Value/money - 5
by Patti - MILOSRDNYCH APARTMENTS - two-bedroom apartment
Stayed in Oct-19
Fantastic vacation rental! Wonderful location - will recommend to anyone traveling to the beautiful city of Prague!
PositivePerfect location, all the comforts and beautifully quiet. We were very comfortable in every way.
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Jay - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Oct-19
Loved this place. Great staff, great rooms, great location.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Paolo - RESIDENCE MASNA - one-bedroom apartment
Stayed in Oct-19
Family trip to Prague The apartment is central located, few steps away from the main square. The staff is young and friendly and always proactive. We are unfortunately not satisfied regarding the transfer service arranged through you: - transfer in : dirty van with strong smell - transfer out: the driver left us far away from the entrance pf the terminal due to the fact that according to him in order to approach the area we will need to pay an extra cost for the parking. In doing so, he left us without any further explanation in the cold weater of the early morning and we had to walk to the terminal. Not so professional.. We have been a bit upset due to the fact that other Italian friends have taken a similar service provided from a private company and they paid even less and have a driver more guest oriented .
PositiveLocation, young and friendly staff
NegativeNot so clean (spiderwebs on the walls, mouldy above the shower)
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 2
Equipment & facilities - 4
Value/money - 3
