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Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.8 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.6 of 5

         
 
 

Value/money

4.6 of 5

         
 
 

Overall(3146  reviews)

4.7 of 5

         
 
 

Overall (3146 reviews)

 

by Rosita - RESIDENCE BREHOVA - three-bedroom apartment

Stayed in Aug-18

 
Total4.8

Perfect location Perfect stay in Prague

PositiveFull of joy

NegativeLoved everything about Prague!

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 4

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Samuel - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment

Stayed in Aug-18

 
Total3.3

A mixed bag for our 40th Anniversary I had read reviews where upon knowing that it was an anniversary or honeymoon, that the guests arrived to flowers and wine. That was not our experience. We arranged to check-in at the apartment rather than the rental office, but even though I had email documentation, the staff seemed put-out that they would have to come to the rental location. We waited in the heat for a quite a while and when we finally did go up to the apartment the cleaning staff was still there cleaning the apartment. The AC was not working at the beginning, so it was very hot. There was a strong odor in the apartment and one of the curtains seemed to be falling down. The staff apologized for the problems and said they would fix the curtain, get the AC running, and send over a couple of bottles of Prosecco to make up for the problems. Eventually, we got the AC working, and someone did come to fix the curtain, but the Prosecco never arrived. There were other nagging problems. The hairdryer did not work - no big deal really, but one day we came back ready for a hot shower and there was no hot water, meaning another call to the rental office. Overall, as I said, the Old Town location was GREAT, the bed was very comfortable, and it was nice having a washer and drying rack. Given that it was our 40th wedding anniversary, I could have wished for a better experience, but we made it work.

PositivePerfect Old Town location, comfortable bed, washer & drying rack

NegativeMaybe your experience will go better than ours

 

Front office staff - 3

         

Location - 5

         

Rooms and services - 3

         

Cleanliness - 3

         

Equipment & facilities - 3

         

Value/money - 3

         
 

by Ana - RESIDENCE MASNA - one-bedroom apartment

Stayed in Aug-18

 
Total4.3

Lovely Prague Satisfactory

Positiveperfect location, near the center, spacious

Negativeat night noisy street

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 4

         

Equipment & facilities - 4

         

Value/money - 4

         
 

by Tracey - RESIDENCE BREHOVA - one-bedroom apartment

Stayed in Aug-18

 
Total5

Life savers! We were booked in to stay elsewhere, which didn’t work out. Prague City Apartments were very professional and the apartment was excellent.....we would highly recommend and would stay here again.

PositiveLocation Location Location...... Perfect!!

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Colin - RESIDENCE MASNA - studio apartment

Stayed in Aug-18

 
Total4.8

Excellent Central Location and Great Comfort This apartment was in an amazing location. It's right in the middle of great bars and restaurants as well as easy walking to all of the old town sights. The studio was well-appointed with a small balcony and good blackout curtains. This room was at the back of the building and was very quiet at night. There's no air-conditioning, but 2 fans were provided and we needed them! There was plenty of storage and the kitchen was well-appointed and equipped. We booked the EURO20 pick up from the airport - great value and the taxi took us directly to the office to collect the key and complete the paperwork and then he drove us to the apartment. On checkout day, we walked to the office and they looked after our luggage whilst we spent more time exploring before our pre-reserved taxi back to the airport. Very near the apartment is a narrow street and a currency exchange - they had excellent rates and I do recommend using the local currency as the Euro rate in shops, bars and restaurants varied a lot. The staff were excellent and very professional.

PositiveEverything in easy reach

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 5

         
 
 
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