Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.5 of 5
Value/money
4.6 of 5
Overall(283 reviews)
4.7 of 5
Overall (283 reviews)
by Christopher - RESIDENCE MASNA - studio apartment
Stayed in Apr-12
What an excellent find! The apartment is located just off old town square so away from the noise and crowds but within easy walking distance of everything! The mini market on the same street has all you need for basic supplies. The rooms are all large and spacious and having a balcony door, and window in the bathroom, means you can let in the fresh air when needed. Bed was very comfortable, heating and hot water were great, the washing machine and drying rack means that we could get all our clothes washed and dried within 1 day. Excellent wi-fi signal. The cleaner did a great job. We would certainly recommend the apartment to anyone visiting Prague.
PositiveVery spacious and modern, with a fantastic location.
NegativeNothing!
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Tanja - RESIDENCE MASNA - studio apartment
Stayed in Apr-12
nice place the place is nice. The kitchen equipment however is unsatisfactory. We had for example no chance to make a coffee. A simple manual colffee maker/coffee filter would be great!
Positiveoptimal located
Negativekitchen equipment is poor
Front office staff - 5
Location - 4
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 2
Value/money - 3
by Jussi - RESIDENCE MASNA - studio apartment
Stayed in Apr-12
Service at the reception was very good at all times. Also the cleaning lady did a good job. You should update the info books at the rooms since they advertise car rental service and cooperation with some company - which turned out no to be valid.
PositivePerfect location, excellent service
NegativeRoom was a bit dusty and the air in the room was thick upon arrival
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 3
Equipment & facilities - 4
Value/money - 4
by Peter - RESIDENCE MASNA - studio apartment
Stayed in Apr-12
Easter in Prague Staff was very helpful, tv and internet did not work at first but they came and fixed it right away.
PositiveGreat location
NegativeA little noisy at times from neighboring rooms and hallway
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Patricia - RESIDENCE MASNA - studio apartment
Stayed in Mar-12
Great place to stay! It had everything we needed and was in an excellent location. There was a small market across the street and some wonderful bakeries, restaurants, and cafes in the neighborhood. We walked everywhere in the city from the apartment. Our transportation was arranged for us and it was a breeze getting from airport to city and back again. Our apartment was away from the street on the third floor and was very quiet. Wish we were still there :(
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
