Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.5 of 5
Value/money
4.6 of 5
Overall(279 reviews)
4.7 of 5
Overall (279 reviews)
by Henk - RESIDENCE MASNA - studio apartment
Stayed in Jan-12
lovely prague our stay at masna was verry nice. thanks for the good services!
Positivenice appartment , nice staff
Negativewe can't get te television on
Front office staff - 4
Location - 4
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Max - RESIDENCE MASNA - studio apartment
Stayed in Jan-12
silvester 2011/12 it was wonderfull, great location, great service, great trip
Positivereally good and quiet location, great service
Negativenothing
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Giuseppe - RESIDENCE MASNA - studio apartment
Stayed in Dec-11
Remove the carpet in the hall, it i's imposssible to keep it clean. A clean stone floor is much better. Ragards Giuseppe
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 5
Value/money - 4
by Oskar - RESIDENCE MASNA - studio apartment
Stayed in Dec-11
Lovely Christmas market, Lovely christmas Prague A marvelous place to stay when holidays in Prague. Nice staff, nice Apartments.
Positivejust perfect and unique
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 3
Equipment & facilities - 5
Value/money - 5
by Denis - RESIDENCE MASNA - studio apartment
Stayed in Dec-11
Business trip Positive Could be improved: The process: it is not secure to write all my credit card information on a paper and not necessary as a pre-authorization is taken; it is never the case elsewhere (rental) so it should be possible also here; The cleanliness: see above. I lost the card and have been threatened to be charged for it, which I believe is unfair compared with the real cost of this card and the money I spent here; I could not enjoy the tv on monday evening as it was out out order. As a compensation I would enjoy a free late check out at 6 pm if possible :-) I should recommend your company and use your services for my next stay.
PositiveTop location and nice decoration
NegativeSome dust (under bed, behind sofa, in corners), tv out if order during one day
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 5
Value/money - 4
