Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.5 of 5
Value/money
4.6 of 5
Overall(279 reviews)
4.7 of 5
Overall (279 reviews)
by Marianne - RESIDENCE MASNA - studio apartment
Stayed in Jun-11
We find Masna at perfet place for our stay i Prague. It is a perfect location, and the rooms are very nice. It is good value for money. We have stayed in Masna every year from 2004 - once or several times per year. We prefer to say in Masna, when we are on vacation in Prague, but the last four times we have been to Prag, it has been very annoying, that you have changed the roomnumber, we specificly had reservatet. We understand, that it can be necessary for you to change the roomnumber - but WILL YOU PLEASE LET US NOW IN ADVANCE. Kind reagrds Kim og Marianne Presskorn-Thygesen
Positive
Negative
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 3
Value/money - 5
by Milos - RESIDENCE MASNA - studio apartment
Stayed in Jun-11
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Lora - RESIDENCE MASNA - studio apartment
Stayed in May-11
Prague/Praha I'd recommend for long stay visits, because it had a kitchen and a washing machine (which was hard to use because it was in some language that I did not know). It would have been nice to know that the main office is in a completely different location than the actual residence. It was very unconvenient having to drag all of our bags through the streets to find the place; some guidance besides a map or an escort would have been nice. The bed was not something I expected, and the building was an older building that wasn't capable of providing aircondition, but a fan was provided. Overall stay was good. The Guest Relations Manager, Simona Polanska, was very helpful.
Positiveperfect location for tourists
Negativewere provided with two twin beds which weren't the most comfortable ones
Front office staff - 4
Location - 4
Rooms and services - 3
Cleanliness - 4
Equipment & facilities - 3
Value/money - 3
by Daniela - RESIDENCE MASNA - studio apartment
Stayed in May-11
Positive
Negative
Front office staff - 4
Location - 5
Rooms and services - 3
Cleanliness - 3
Equipment & facilities - 3
Value/money - 4
by Karel - RESIDENCE MASNA - studio apartment
Stayed in May-11
Incredible location
Positivelocation and service
Negativenothing
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
