Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.5 of 5
Value/money
4.6 of 5
Overall(283 reviews)
4.7 of 5
Overall (283 reviews)
by Milos - RESIDENCE MASNA - studio apartment
Stayed in Jun-11
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Lora - RESIDENCE MASNA - studio apartment
Stayed in May-11
Prague/Praha I'd recommend for long stay visits, because it had a kitchen and a washing machine (which was hard to use because it was in some language that I did not know). It would have been nice to know that the main office is in a completely different location than the actual residence. It was very unconvenient having to drag all of our bags through the streets to find the place; some guidance besides a map or an escort would have been nice. The bed was not something I expected, and the building was an older building that wasn't capable of providing aircondition, but a fan was provided. Overall stay was good. The Guest Relations Manager, Simona Polanska, was very helpful.
Positiveperfect location for tourists
Negativewere provided with two twin beds which weren't the most comfortable ones
Front office staff - 4
Location - 4
Rooms and services - 3
Cleanliness - 4
Equipment & facilities - 3
Value/money - 3
by Daniela - RESIDENCE MASNA - studio apartment
Stayed in May-11
Positive
Negative
Front office staff - 4
Location - 5
Rooms and services - 3
Cleanliness - 3
Equipment & facilities - 3
Value/money - 4
by Karel - RESIDENCE MASNA - studio apartment
Stayed in May-11
Incredible location
Positivelocation and service
Negativenothing
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Clodine - RESIDENCE MASNA - studio apartment
Stayed in Apr-11
Perfect location , very quiet . Our studio was spacious , and each contact excellent with our guest relation manager , Simona Polanska who made her best to our comfort . An only negative point : don't find a front desk inside the house to ask little services as supplementary bags of tea or coffe when they are not provided . And , If possible , don't use holed sheets !
Positive
Negative
Front office staff - 4
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 5
