Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.5 of 5
Value/money
4.6 of 5
Overall(279 reviews)
4.7 of 5
Overall (279 reviews)
by Clodine - RESIDENCE MASNA - studio apartment
Stayed in Apr-11
Perfect location , very quiet . Our studio was spacious , and each contact excellent with our guest relation manager , Simona Polanska who made her best to our comfort . An only negative point : don't find a front desk inside the house to ask little services as supplementary bags of tea or coffe when they are not provided . And , If possible , don't use holed sheets !
Positive
Negative
Front office staff - 4
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 5
by Vinita - RESIDENCE MASNA - studio apartment
Stayed in Apr-11
excellent family trip good. enjoyed our trip very much. The great location to the Old Town square is great for families with kids.
Positiveclean, spacious accomodation, excellent location, child friendly
Negativeappartment was a bit hot at night, difficult to sleep. It would be nice if you can furnish a small fan for the apartment.
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Nicholas - RESIDENCE MASNA - studio apartment
Stayed in Apr-11
Prague at Easter Our apartment was all anyone could want. A few hundred yards from Old Town Square; fully equipped kitchenette; washing machine; television with a large range of channels; high speed wireless internet. The price would be hard to beat - in fact from the research I did before booking, it couldn't. The only negatives would be the low shower pressure and thin bath towels. But these are minor things. If we get back to Prague we would certainly try and stay there again and we'll be recommending Masna apartments to anyone we know traveling there.
PositiveOutstanding
NegativeHighly recommended
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Zhanna - RESIDENCE MASNA - studio apartment
Stayed in Apr-11
Great location,but very noisy. You can hear music all night long. TV is too old. I couldn't find English or Russian channels. Next time I will ask you to find for me something better.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 3
Value/money - 4
by Ranko - RESIDENCE MASNA - studio apartment
Stayed in Mar-11
amazing Booked this apartment online for an amazing price. Was upgraded to executive suite for free. Staff at the reception (not same building) were very friendly and even walked me to the hotel, which was in the most popular part of town. The room was in pristine condition. Huge bathroom, stocked kitchenette, clean upholstery. No issues anywhere except that all the TV stations (which were satellite by the way) were in german (minor minor chance that i didn't tune the right ones, but i doubt it)...high security measures, key cards to front door, room door, programmable safe. TV, DVD player, entertainment system + sub in the room. The best part of all on the last day i showed up and asked to extend my stay by one more day and they gave me the same room, same daily rate, no problems. I can't say enough good things about this place. As this was presumably low season (march) hopefully summer visitors have the same experience as well.
Positivegreat staff, amazing apartment, great location
Negativenone
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5