Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.7 of 5
Value/money
4.7 of 5
Overall(800 reviews)
4.8 of 5
Overall (800 reviews)
by Erick - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Apr-13
1) The mattress was too hard ; we needed - and got - an overmattress. 2) We ordered a visit of Monastery of Strahov through your staff ; you phoned to them and got an appointment with Mr Matehiczek, who never went. Please do not plan anything with him ! (We wrote an appreciation on Tripadvisor ( " MOab ")) Thank you.
Positive
Negative
Front office staff - 4
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 5
Value/money - 4
by Holly - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in May-13
We would have appreciated a change of sheets and pillowcases every two or three days. Also, it was embarrassing to have to ask for our toilet to be cleaned. But these were minor points. We loved our apartment, and everyone at PCA, from the people on the chat line to the men who provided the airport transfers to the staff in the office, were extremely friendly, helpful, and professional. Thank you for a wonderful stay in Praha.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 4
Value/money - 5
by Julie - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Apr-13
5 star from beginning to end
PositivePerfect location, great apartment, faultless service
NegativeNil
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Peter - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Apr-13
Longer term living stay in Prague. I had occasion to stay for 8+ months at Residence Karolina, which is run by Prague City Apartments. I had a very nice, spacious, fully serviced, fully furnished apartment on Karoliny Svetle, which is a road just off Narodni in Prague 1...great location, easy walk to Old Town and Wenceslas Square, yet the residence is set off from the main thoroughfare on a smaller road, so it is quiet and not too busy. I really enjoyed all aspects of my stay at the Residence Karolina...for a longer term stay, having a fully serviced and furnished apartment was great for my needs. The place was a little bit pricey for Prague standards, but given the length of my stay, the management was willing to work with me and reduced the daily rate significantly for the part of my stay that was outside of Prague tourist high season. My only real negative about the apartment itself is that it was on a lower floor, and due to the acoustics of the place I could often hear the footfalls of the guests staying in the apartment directly ove
PositiveGreat location, clean and attractive apartment, very friendly and responsive staff, solid value for money.
NegativeI stayed on a lower floor, and often heard the footfalls of guests staying in the apartment above me.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Suzanne - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Apr-13
A week in Prague This is a great apartment, and was very helpful from beginning to end.. Arranged transportation from airport, had an office next door, booked restaurants and other things, and overall were very helpful. We have stayed at other apartments around Europe and this was one of the best and easiest experiences and there were no hassles waiting for someone to turn up with keys etc. I would not hesitate to stay here again. Ken Rasmussen, Regina, Canada, April 2013..
PositiveVery close to old Town, and the National Theatre
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5