Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.7 of 5
Value/money
4.7 of 5
Overall(796 reviews)
4.8 of 5
Overall (796 reviews)
by CAROLINE - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Sep-12
Lovely apartment / lovely Prague There was a slight misunderstanding on our arrival and we were overcharged for our stay at Residence Karolina. This matter was dealt with efficiently and swiftly after our departure with a refund made in full for the additonal overcharged item.
PositiveSpacious, very clean, superb for our needs
NegativeNone at all
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Ruza - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Sep-12
Family trip in Beautiful Prague My family went to Prague the first week in September and really enjoyed our stay in the Karolina. Very big apartment with all you need to feel at home. The location was excellent and near everything. Loved the Nespresso machine - just note that you need to buy more pods for the machine - you get a couple of complimentary ones. We actually had to cut our trip short one day due to the Lufthansa strike in Germany and the even refunded us a night which we were not expecting. The transfer service was great. All in all a great place to stay in Prague!
PositiveExcellent location. Room was huge
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Michel - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Sep-12
Prague Sept 2012 for a conference I rentend Karolina apartments for 8 days in Sept. 2012 and at 150$ Canadian per nights (on average) it constituted an excellent ratio quality price. The appartment was spacious and well located and the office staff was must pleasant and helpful. The balcony was not as spectacular as the one shown in the corporate video on their web site (which was from another location, I guess) but this is only a very small point in the overall situation and I would hightly recommand dealing with Prague City Apartments. Michel, Montreal, Canada
PositiveSpacious and pleasant office staff
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 5
Value/money - 5
by Leanne - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Sep-12
Perfect Prague Apartment for our anniversary trip Fabulous apartment that I would recommend to anyone, and that we will definitely use again on future trips to Prague.
PositiveSpacious rooms. Very clean and well maintained. Excellent and prompt service from apartment managers and office staff, available 24x7. Apartment has all the services you could want - washing machine, microwave, fridge & freezer, stove & cooktop, iron &
NegativeNothing negative at all.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Susan - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Sep-12
Return to Prague Recently returned to Prague on the way to vist my family that I contacted through a ancestral researcher. Chose an apartment over a hotel for the size and ability to do laundry to help cut down on packing. The apartment was nice in size and very comfortable for 2 people. I have only 2 small suggestions and they are to add a brighter light near the make up mirror and a couple of hooks in the bathroom for towels. Upon returning to Prague in the future I would select the Karolina.
PositiveExcellent size, value and location
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5