Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.7 of 5
Value/money
4.7 of 5
Overall(800 reviews)
4.8 of 5
Overall (800 reviews)
by Claudia - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in May-12
Already planning to return We just returned from a 3-night stay. Our apartment was lovely: very large, spotlessly clean, with fresh modern decor. It was very quiet. Service was friendly and efficient but never obtrusive. We had a problem with the clothes washing machine, possibly because we were unfamiliar with its operation. Staff went out if their way to help solve the problem. We especially appreciated having the pre-arranged driver actually come to the arrival platform at the train station to collect us. We understand taxis can be a problem in Prague and it was a relief to have no such worries. We arranged the same service when we left town. All in all, we were so delighted with Prague and with our apartment that we booked a return visit.
PositiveWonderful location for sightseeing
NegativeNo negatives!
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Christopher - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in May-12
Prague Interlude. Love to stay again ...and will.
PositiveExcellent communication prior to and after arrival.Location perfect (Central but quiet ,close ATM , supermarket,Rooms large and airey,balcony great for some fresh air.Kitchen excellent.
NegativeHot water temp. set too low.WiFi went down as often as my partner's stockings.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Marco - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Apr-12
Holiday with our baby Happy of our choise about your apartments because everything was good.
PositiveNice and spacious apartment Next to the city center
Negative
Front office staff - 4
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 5
Value/money - 4
by Sandrine - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Apr-12
Alina is very kind and your staff too. I appreciate the nespresso when I arrived.This flat is lovely and the staff was kind when I had a problem with the wash machine. It was a nice staying, great;-)
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Carla - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Oct-11
I don't know why anyone would stay at a hotel when Residence Karolina is available!
PositiveExcellent location, clean and comfy
Negative
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
