Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.7 of 5
Value/money
4.7 of 5
Overall(800 reviews)
4.8 of 5
Overall (800 reviews)
by David - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Oct-11
This is a no brainer. The service provided and the apartment was incredible. There would be no reason to look at any other apartments by any other vendors. Too bad you guys aren't in other cities in Europe.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by James - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Sep-11
Short sightseeing trip to Prague. I would have to say that I would rank this apartmentent amongst the best that I have stayed in in Europe during my many trips abroad. The apartment was very quiet, private, in a great location, and within easy reach of pubic transport. Room service was uninvasive and the apartment was very well maintained during my stay, I would definitely have no hesitation in returining to this apartment, should I or indeed any of my friends ever think of travelling again to Prague to stay.
PositiveThis apartment was in a ggod position to visit the old town of Prague, which was a leisurely ten minute stroll away. The apartment was very spacious and very well equipped for everything you would require, just like living home from home. Shops and supe
NegativeI have nothing negative to say about my stay in this apartment, everything was perfect!
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Christopher - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Sep-11
Would have been perfect, except for the cigarette smoke. Great apartment, great location, very good customer service. The apartment had everything that was needed and was very functional. The one complaint is that the apartment is advertised as non-smoking and we chose Residence Karolina for that reason. We were very disappointed to be given an apartment that smelled like cigarette smoke for our entire visit. Further, no rebate or compensation was offered to apologize for this problem. Except for the cigarette smoke, everything was very good. I would consider staying in a Prague City Apartment as long as there was a guarantee that it would be non-smoking. Maybe a further check of each apartment to notice smoking would help maintain the non-smoking environment.
PositiveWell located, easy to book, well appointed apartment.
NegativeApartment smelled like cigarette smoke.
Front office staff - 5
Location - 5
Rooms and services - 2
Cleanliness - 2
Equipment & facilities - 5
Value/money - 5
by Brandon M - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Sep-11
Business trip Thanks a lot.! You made our stay in Prague enjoyable and comfortable! I'm sure we'll use your services again! Angela
Positivegreat location, spacious enough for a couple
Negative
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by kate - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Sep-11
Trip with mum We stayed in a one-bed apartment. The booking system is excellent and we appreciated the email sent before you arrive asking if you have any requests. On arrival the check-in was smooth. We were impressed by the size of the apartment and that the beds were made into twins. The apartment was a good mix of old and modern.The area is perfect. It feels local- with food shops and little, quiet cafes. But found it an easy 10/15 min walk to most attractions. My only negative comment was that although the appartment was clean, it could have been cleaner. Some surfaces were quite dusty- so I didn't want to put my stuff on those. The placemats on the table could do with a good scrub. The toilet seat had been left up and there was wee on the rim. And the floors could do with a really god wash.
PositivePerfect location, large apartment
NegativeCould have been slightly cleaner
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 5
Value/money - 4