Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.7 of 5
Value/money
4.7 of 5
Overall(796 reviews)
4.8 of 5
Overall (796 reviews)
by Rod - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Sep-11
Great apartment. Fantastic location Really enjoyed our stay in Prague and Karolina
PositiveLovely spacious fully equipped apartment. Excellent staff
NegativeWould have been good to have some basic store cupboard stock (Oil, sugar salt and pepper.etc)
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Hans - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Sep-11
long weekend Excellent place for a short or long stay in Prague
Positiveverry quiet and perfect location
Negativen.a.
Front office staff - 4
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Rand - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Sep-11
A Wonderful Stay in a Wonderful City! Everything about the trip was nothing short of magical.. From the moment we stepped into the reception until we checked out, not one single inconvenience occurred. We were met by Stephan at the front disk who was very professional, friendly and efficient. All other staff was equally friendly and helpful- they managed to transport our luggage from the flat to their office upon checkout while we went out to enjoy the last day in the city! Stephan walked us to the flat and we were absolutely charmed by the cleanliness and tidiness of it. The flat was also serviced (as part of the price-delightful!) with sheets and towels being changed every day, flat cleaned and dishes washed. The attention to little details was also clear- new dish-sponge was put and there was machine washing powder, something we have never seen elsewhere! The flat had everything anyone can need; fully equipped kitchen, spacious bathroom, iron and board, laundry rack, internet connection, telephone, TV with satellite, big closet and electri
PositiveWe could not have asked for better!
NegativeNone whatsoever!
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Maria - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Aug-11
The best place to stay in Prague! We would stay here again if we visit Prague. The apartments are very well maintained and very clean. Not to mention, PCA has an efficient staff. How we wish that serviced apartments are managed as efficiently as Prague City Apts. We will definitely be back!
Positivegreat location, very clean and well maintained apt, efficient staff
Negativewalking distance to most sights,central location
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Mark - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Aug-11
Business Visit to Prague Great spot, excellent office staff and very comfortable stylish accommodation. I particularly commend the office staff. I had a problem with the television and DVD and an office staff member took it on themselves to pop around to help rectify as the IT specialist couldn't get there until the next morning. One recommendation, there are no english speaking TV stations outside CNN, BBC World, CNBC and Christian programs. Comparatively there are over 100 german stations. For a long term stay, this needs rectification for an english language guest.
PositiveVery nice apartment in excellent location. So close and yet so quiet.
NegativeIt all pretty much just worked
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 3
Equipment & facilities - 4
Value/money - 4