Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.7 of 5
Value/money
4.7 of 5
Overall(800 reviews)
4.8 of 5
Overall (800 reviews)
by DAVID - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Sep-11
Prague Holiday We found the appartment to be ideal for our holiday in Prague. Centrally located everything is a pleasant walk away. The apartment itself was very spacious and clean with good facilities and if we are ever back in Prague we will be back here!
PositiveGreat location, quiet, spacious, well appointed apartment.
NegativeTiny little thing but DVD speakers were not wired up properly but a bit of fiddling got them to work.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Eleni - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Sep-11
One week in Prague We will definitely be there again.
PositiveGreat location in a quiet area in the city centre, large rooms fully equipped, helpful front desk.
NegativeNone
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 3
Equipment & facilities - 5
Value/money - 5
by Ann - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Sep-11
Location great for walkers; price very reasonable; very quiet; large space for the money; although overall acceptably clean, the bathroom floor was filthy and needed a good scubbing. Unable to get American channels on the TV first 2 days, then when fixed, the satelite went down again - frustrating. Lighting over stairs at entrance often did not work at night - very dangerous for stair-takers!!!!! Staff members for the most part were particularly friendly, however, not even acknowledged when first arrived; waited an unreasonable amount of time before having to urge someone to help while a Taxi was waiting - this was unacceptable. Needed washcloths in the bathroom. Small bars of soap not replaced with housekeeping. View out of windows in appt 22 deplorable - surprisingly slum-like. Bottom line - good value and we were happy, but would want the above issues corrected to return.
Positive
Negative
Front office staff - 4
Location - 5
Rooms and services - 4
Cleanliness - 3
Equipment & facilities - 4
Value/money - 5
by Terry - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Sep-11
A wonderful visit to a beautiful city From the moment my wife and I arrived (at midnight) we were treated very well. The apartment was located within walking distance of nearly everything that we wanted to see. The apartment was large, very clean, quiet and very well supplied with everything we needed. The cleaning staff was excellent. We will certainly stay there again on our next visit. Highly recommended
PositiveExcellent location, perfect apartment
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Rod - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Sep-11
Great apartment. Fantastic location Really enjoyed our stay in Prague and Karolina
PositiveLovely spacious fully equipped apartment. Excellent staff
NegativeWould have been good to have some basic store cupboard stock (Oil, sugar salt and pepper.etc)
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
