Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.7 of 5
Value/money
4.7 of 5
Overall(800 reviews)
4.8 of 5
Overall (800 reviews)
by Vincent Emil - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Aug-11
citytrip Almost perfect! Could use some plastic small bottle with logo of soap and shampoo in the bathrooms. Also a small bar of soap for the toilet would be nice... Further perfect! Love the couch and love seat and bed!! Kitchen was very nice. Lots of room and good fridge. Around the corner of some nice pubs and restaurants and small walk to the bridge! great! Also perfect next to tram 22 which stops at Starbucks at mana strana. Good way to start the day! thank you
PositiveVery quiet, spacious,comfort,clean
Negativeshampoo soap in de toilets?
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Lyn - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jul-11
Time for a quiet break A very pleasant stay and would like to return and would be happy to stay in Karolina
PositiveThe location of our apartmentwas great. The apartment was well appointed and centrally located.
NegativeThe floors needed to be cleaned of dust
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 5
Value/money - 5
by Stella - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jun-11
We loved to stay in your apratment. This good experience will let me booking apartment instead of booking hotel when we travel next time. Thank you for your help when we needed in praha!!!
Positive
Negative
Front office staff - 5
Location - 4
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Sandra - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jul-11
Not sure what this means? First appearance of the apartment was not good, a representative should have come with us to the apartment and shown us around. The entry to the front door was confusing especially in the dark as we were not sure how to use the key card while also struggling with the luggage, we then entered the hall way which was very dark, gloomy and a little scary. In the dark we then had to find the lift, which was difficult as there was no light switch, the automatic sensor light eventually came on. When we eventually got into the apartment it was freezing, not sure how to use the heating it was not a good start to our stay in Prague. All of this could have been prevented, simple by having a representative show us around. I have stayed at apartments all over Europe, the Karolina apartment was the only place which did not offer this service. Given that the office has a 24 hour reception service, I'm not sure why this isn't part of their" meet and greet". Regards Sandra
PositiveLocation good if you don't mind a short walk.
NegativeEntering apartment dark, gloomy and cold.
Front office staff - 4
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Robert - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jun-11
Great location very central to supermarket,trams,metro. Good security building apartment was very spacious and quiet. It was like your home away from home had all that you needed. If you enjoy walking which we do it is easy enough to walk to the different districts depending on the length of your stay. My husband and i were upgraded when we checked in thankyou very much that was a bonus. We spent 5 wonderful nights in Prague and enjoyed every minute of it.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
