Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.7 of 5
Value/money
4.7 of 5
Overall(798 reviews)
4.8 of 5
Overall (798 reviews)
by Mirjana - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Mar-11
Positive
Negative
Front office staff - 4
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Adrian - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Mar-11
My preferred apartment people! Very happy with my recent stay, great apartment (big, clean, warm, nicely presented and well laid out). In this case also very reasonably priced - I wasn't intending to go to Prague at this time but ended up booking due to a special (half price) offer. My only gripe is that it was a non-smoking apartment and nowhere on the website did it inform me of this when booking, which would have allowed me to choose an alternative apartment (in the same building) with a balcony I could go out onto. I have no problem with the apartments being non-smoking as I fully understand the damage it can cause and the smell it leaves (I don't smoke in my own house). It would just have been nice to know so that I could have made a more informed choice. Otherwise, as previously mentioned, great apartment and great company overall and will use again (as I have been doing for the 8 years).
PositiveGreat service, good location!
NegativeCan get a little pricey at times!
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Sonny - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Mar-11
First Visit Great location, friendly staff. Pickup at the train station by the staff was on-time. Apt is very nice and worth staying when you visit beautiful Prague.
PositiveLocation is great and easy to walk to the city.
NegativeEnforce no noise period during sleeping hours.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Christelle - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Mar-11
Excellent stay
Positiveperfect location, wonderful appartment just like home
Negativenothing everything was perfect!!! Thanks
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Deborah - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Feb-11
Quiet, beautiful, spacious, perfect. From the beginning everything about my stay at Residence Karolina was fantastic. I got all of my questions answered via chat before I left home , then the room was perfect, and everything I wanted to do I got to set up through the office. I do wish that it was easier to book the ticket for the classical music concert I went to Friday night. I made a special trip down to the office to do it and the receptionist tried several times but did not know how to do it, so I had to go back. And I wish it had been more clear that a taxi was taking me back to the airport on my day of departure, that it was not a free shuttle like when I arrived. Luckily I had Czech Kronor on me so I could pay him, otherwise I don't know what I would have done. Those small glitches aside, the free airport pickup was excellent, and when I had a loud party in the apartment above me the night before I needed to be on a very long flight home, the person on duty in the office came over and stopped it immediately so I could get some sleep
PositiveGorgeous apartment, large 1 bedroom, elegant, quiet, excellent mattress. I couldn't have found a better place.
NegativeI have nothing negative to say at all.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5