Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.7 of 5
Value/money
4.7 of 5
Overall(800 reviews)
4.8 of 5
Overall (800 reviews)
by Terri - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Dec-10
family trip We enjoyed out stay in Prague and the loved coming home to a roomy comfortable apartment.
Positivewe loved the apartment, the Christmas tree was a nice touch!
NegativeWe washing machine was very confusing to use, a simplified how to sheet would be nice.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Roman - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jan-11
New Year trip to Prague.. It was fantastic! We spent 6 lovely days in Prague and got even more then we expected! We really feeled like at home in RESIDENCE KAROLINA. For sure I will recomend this place to all my friends.. Next time we are in Prague I know what is the proper apartment to stay.. Again, we wish you great success in business in 2011! Thank you so much for ecxellent service and support! Kynd regards, Roman, Julya, Olga and Lev
PositiveJust the best location..
Negativethe fact is that we did not find the iron desk in the apartment.. but it was not so critical factor at the end.. :)
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Adele - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jan-11
Fantastic family trip Fantastic is all i can say. From start to finish all the staff were fantastic. I used the on line 24/7chat, an hour before we left to go over to Prague with a few questions i had, " travelling with children is never easy" , however they responded within a few miniutes and answered all my questions. Residence karolina was lovely, the cleaning staff were fantastic. Their 24/7 service they have from their admin office in Prague is fantastic and they are staffed all throughout this period as they state, even on New years Eve. Impressive if i may say. Again GREAT. would definately use again.
PositivePerfect, in every way
Negativenone
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Ravit - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Dec-10
great deal whilst travelling, especially with small kids it's the second time we take a flat from PCA and surely we'll continue doing it. we're travelling with 2 youngsters, and found out that it's not that much fun to stay with them in a hotel. PCA's well equipped flats help us keeping the life routine, which is crucial for the kids. WE RECOMMEND!
Positivegood neighborhood, great location and convenient flat.
Negativehad one incident with the front dest receptionist
Front office staff - 3
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Albert - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Dec-10
Christmas in Prague Even on busy christmas days, the staff was able to manage a wrongly booked appt (Rybna) into a free appt (Karolina). See you again in 2011!
PositiveWonderful location, excellent staff and thx for the wine! :-)
NegativeVery cold in Prague, but PCA can not fix this I think :-)
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
