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Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.7 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.4 of 5

         
 
 

Value/money

4.5 of 5

         
 
 

Overall(368  reviews)

4.6 of 5

         
 
 

Overall (368 reviews)

 

by Lucia - RESIDENCE MASNA - one-bedroom apartment

Stayed in Mar-19

 
Total4.3

5 wonderful days in Prague Perfect location. We visited all the principal attractions without needing public transports. The apartment was clean and there was all you need in a 5 days holiday. The only bad thing is the noisy pub in Masna street, but it's not a bug problem.

PositivePerfect location, spacious apartment, very helpful staff

NegativeA bit noisy, because of a pub in Masna street

 

Front office staff - 5

         

Location - 4

         

Rooms and services - 5

         

Cleanliness - 4

         

Equipment & facilities - 4

         

Value/money - 4

         
 

by Agnes - RESIDENCE MASNA - one-bedroom apartment

Stayed in Feb-19

 
Total4.3

Best apt in old town We are happy to stay in the apt close to everything we need

PositiveEverything wonderful specialy the staff

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 4

         

Equipment & facilities - 4

         

Value/money - 4

         
 

by Kirils - RESIDENCE MASNA - one-bedroom apartment

Stayed in Jan-19

 
Total3.3

Mismatch of Expected with Reality The following deficiencies were identified in the apartment: 1. Very hinged door hinges. Especially audible at night. It must be replaced or oiled. 2. Creaks parquet floor. It is necessary to fasten to the floorboard. 3. The safety chain on the front door is broken. Fix or replace. 4. A small round mirror in the bathroom is poorly fixed to the wall. It is necessary to fasten the screws through the dowel. 5. Mirror in the bathroom. The crack on the mirror at the place of attachment of the lamp. 6. Entrance door from the street. Magnetic card is useless. Heck often stuck, and it was not possible to enter the building. You had to stand and wait until someone came out of the house and opened the door from the inside. 7. Broken corkscrew for opening wine. I had to open with my knife. 8. Trash can in the bathroom. The lift pedal does not lift the cover when pressed. It must be replaced or repaired. 9. The toilet paper holder is not attached to the wall, dangling. It is necessary to fix, it may one day fal

Positivehigh ceilings and proximity to the city center

Negativeelimination of deficiencies in apartment number 303.

 

Front office staff - 4

         

Location - 5

         

Rooms and services - 3

         

Cleanliness - 3

         

Equipment & facilities - 3

         

Value/money - 2

         
 

by Mladen - RESIDENCE MASNA - one-bedroom apartment

Stayed in Jan-19

 
Total5

Amazing holiday I decided to go with Prague City apartments for first time and I was very surprised from the office girls and boy that answer all my questions and help my staying in Prague be even better . I wish to express my gratitude to all from Prague City apartments

PositiveLocation Location Location just wow

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Rachel - RESIDENCE MASNA - one-bedroom apartment

Stayed in Dec-18

 
Total5

Couldn't have been better I would definitely recommend staying in Residence Masna while visiting Prague - ideal location, spacious and clean apartment and extremely helpful and friendly staff - what more could you ask for!

PositiveWe stayed in Residence Masna for 4 nights. Everything was perfect! The apartment was so clean and looked exactly as advertised. The location is perfect for exploring Prague and while it is so central it was very quiet, with no noise disturbance throughout

NegativeThere was nothing negative about our stay.

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 
 
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