Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.7 of 5
Value/money
4.7 of 5
Overall(800 reviews)
4.8 of 5
Overall (800 reviews)
by Isabelle - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jun-16
Great location! We reserved a specific apartment in November and a couple days before we were to arrive, we were told that the apartment we wanted wasn't available. We were a little disappointed. When we arrived at the Karolina, we were told that the other apartment they were offering us was not available until 2 pm. After traveling 9 hours, it was not the answer we were expecting. They did offer us another apartment with a very nice view of the castle. We were lucky to see fireworks on 3 occasions! Apartments on the roof top can be very hot but the apartment has air conditioning so not an issue at all. We have a 13 months daughter and we were very happy with the crib, highchair and even baby towel they provided. We definitively would recommend this apartment to families. We had a pleasant stay and the staff was always helpful. Great job guys!
PositiveClean, spacious apartment with great view!
NegativeNoisy late at night (not the company's fault, but we got awoken pretty much every night by singing and loud drunk people)
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Judith - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in May-16
An ideal place to stay This is an ideal place to stay in Prague - close to the centre's attractions, but just far enough away to give some solitude and peace when you return in the evening. Supermarket and tram are very close. The two things that made it for us were the size and comfort of the apartment, and the efficient and helpful service from the staff next door. From finding an express bus to Germany, arranging a taxi, and helping with tram tickets, nothing was too much trouble. A first-class service. We would definitely recommend these apartments to anyone who wants a comfortable stay in Prague. Thank you all so much for a brilliant stay and especially for your service.
PositiveComfortable apartment with first-class service.
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Kristina - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jun-16
good choice very nice. i will reccmend it
Positiveview from window is beautiful, very quiet
Negativegirl in the recieption was very slowly, when we checked in
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Sneha - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in May-16
Great location, easy to reach the old town and Charles bridge. Very quiet at night, no noise from rowdy drunk stag parties.Very close to many lovely restaurants. Helpful staff, we were helped with every request. There was no airconditioning in the bedroom and it was very hot to sleep. We would also have appreciated a little bottle of water in the apartment .
Positivegreat and quiet location, helpful staff
Negativeno airconditioning in bedroom
Front office staff - 4
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 3
Value/money - 3
by Martin Daniel - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in May-16
Excellent. I will recommand it to my friends
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
