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Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.7 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.4 of 5

         
 
 

Value/money

4.5 of 5

         
 
 

Overall(364  reviews)

4.6 of 5

         
 
 

Overall (364 reviews)

 

by Victoria - RESIDENCE MASNA - one-bedroom apartment

Stayed in Feb-13

 
Total4.5

Family trip with a child Overall, everything was good. The only problem that we could not reach wi-fi access. However, the internet on the fifth floor solved part of the problem. Thanl you much for arrnging our stay in Prague! Regards, Victoria

Positiveperfect location; the room is spacious and well-equipped; very helpfull and friebdly staff

Negativenoisy at nights, especially in weekends; the rooms are to be renovaited

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 4

         

Equipment & facilities - 4

         

Value/money - 5

         
 

by Ilan - RESIDENCE MASNA - one-bedroom apartment

Stayed in Jan-13

 
Total4.7

just one thing to take care of, check the bathroom hot water system it made a few problems and "jumped" from hot to cold sometimes. thank you!

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 4

         
 

by Andrija - RESIDENCE MASNA - one-bedroom apartment

Stayed in Jan-13

 
Total4.8

Realy TOP location, service very good , rooms good, ,....everything perfect , ..

Positiveeverything was perfect, location, value/money, service ....realy perfect

Negativenone

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 4

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Forbes - RESIDENCE MASNA - one-bedroom apartment

Stayed in Dec-12

 
Total5

Prague in the winter Thank you for a well appointed, comfortable and functional apartment in a great location. Regular house cleaning was greatly appreciated. the staff at your office (Daniella) was very helpful and your arrangements for airport pickup and drop off were also excellent. We thoroughly enjoyed our stay in Prague and apartment 503 at Masna 5.

PositiveExcellent apartment in excellent location. Thanks for the snow.

Negativenone

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Sue - RESIDENCE MASNA - one-bedroom apartment

Stayed in Dec-12

 
Total5

Christmas vist first time in Prague Super roomy apartment and very helpful staff. We were very impressed by all - from the airport transfer arrangments to the office staff and the standard of the apartment. The bed was very comfortable, the bathromm spacious and clean and the living room exceptional. Nothing neg to say really other than a little bit of late night street noise but we would expect this in a city centre apartment of such central location.

PositiveExcellent would definitely use again.

NegativeNone really other than a little bit of late night street noise.

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 
 
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