Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.4 of 5
Value/money
4.5 of 5
Overall(367 reviews)
4.6 of 5
Overall (367 reviews)
by Forbes - RESIDENCE MASNA - one-bedroom apartment
Stayed in Dec-12
Prague in the winter Thank you for a well appointed, comfortable and functional apartment in a great location. Regular house cleaning was greatly appreciated. the staff at your office (Daniella) was very helpful and your arrangements for airport pickup and drop off were also excellent. We thoroughly enjoyed our stay in Prague and apartment 503 at Masna 5.
PositiveExcellent apartment in excellent location. Thanks for the snow.
Negativenone
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Sue - RESIDENCE MASNA - one-bedroom apartment
Stayed in Dec-12
Christmas vist first time in Prague Super roomy apartment and very helpful staff. We were very impressed by all - from the airport transfer arrangments to the office staff and the standard of the apartment. The bed was very comfortable, the bathromm spacious and clean and the living room exceptional. Nothing neg to say really other than a little bit of late night street noise but we would expect this in a city centre apartment of such central location.
PositiveExcellent would definitely use again.
NegativeNone really other than a little bit of late night street noise.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Julia - RESIDENCE MASNA - one-bedroom apartment
Stayed in Dec-12
Romantic weekend at the Prague Christmas markets Perfectly located, clean, great customer service.
PositiveGreat location and cleeeeeeean
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Tim Georg - RESIDENCE MASNA - one-bedroom apartment
Stayed in Dec-12
excellent stay in prague overall excellent choice of stay in prague
Positivevery good location
Negativetelevision with 100 locked or useless channels, long distance between front office and building, problem with warm water
Front office staff - 5
Location - 4
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 3
Value/money - 4
by Js - RESIDENCE MASNA - one-bedroom apartment
Stayed in Dec-12
Overall we are happy with the accommodation
PositiveGood location and spacious
Negativenoisy at night especially weekends, supply of toiletries are unsatisfactory
Front office staff - 4
Location - 4
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 3
Value/money - 3
