Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.7 of 5
Value/money
4.7 of 5
Overall(800 reviews)
4.8 of 5
Overall (800 reviews)
by Freda - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jan-16
A Christmas-New Year getaway Prague City Apartments supplies the best of both hotel and apartment worlds, with none of the disadvantages: the front office is downstairs for any queries & advice; also the staff will order cabs or organise trips, if needed; the office is open continuously for any & every service required; the cleaning staff are available daily if required, but a 'do not disturb' notice is also there for use if privacy is preferred; fresh linen is made available without the need for a request; all the staff were friendly and accommodating - they did a great deal to make Prague negotiable, without being intrusive in any way; the fee structure is clear and reasonable and there was no argument about returning the deposit; the apartment was just as the photo suggested, in fact, if anything,it was more spacious than it appeared; the provisions are generous, even including incidentals like washing powder for the washing machine and dishwasher tablets likewise; quite unexepctedly, a Christmas tree was set up in the apartment
PositivePerfect operation, with the advantges of both apartment & hotel
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Emma - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Dec-15
Prague for Christmas Thanks to all the staff and drivers who made our trip to Prague so special, this was our second time using Prague City Apartments and we will be back! The Christmas tree and gift brought up to our apartment was such a sweet thought. As expected, the apartment was yet again perfect and had everything we needed. Nothing is too much trouble for the front office or housekeeping staff. Thank you!
PositiveGreat location, fantastic staff
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Ton - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Dec-15
City Trip Prague Lovely (spaceous) apartment, clean, good location, proper beds, daily cleaned. Breakfast around the corner at fair prices.
PositiveNothing to complain about at all
NegativeNone whatsoever
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by ASSAF - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Dec-15
wonderfool place to feel like home in praha We stayed at katrina residence for 5 nights in december. it is a lovely place ,located in the center of the city . very clean and well equipped, The people in the front desk are kind , welcoming,willing to help in everithing . We felt like at home. We will sure be back
Positiveperfect location, very quiet, clean,Well equipped
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Birgitte - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Dec-15
wonderful stay in Prague Very spacious and quiet. Everything in walking distance
Positivegreat apartment
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5