Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.7 of 5
Value/money
4.7 of 5
Overall(796 reviews)
4.8 of 5
Overall (796 reviews)
by Tarcisio - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Aug-15
Good Residence-Hotel, staff very helpful and corteous. Room 54 was too hot, too exposed to sunlight, and to noisy from opposite room 53. TV channels very difficult to find and use. Needs to improve general maintenance and cleanliness Convenient location A truly 3 star hotel
Positive
Negative
Front office staff - 5
Location - 3
Rooms and services - 3
Cleanliness - 3
Equipment & facilities - 4
Value/money - 4
by Tal - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Aug-15
great family apartment I liked the place a lot. kids in one room and us in the other. if only the internal doors had locks, it would've been perfect. The only thing that really bothered me is the parking which the clerk sent me to. it was 800CZK/day and apparently I couldn't just parked in the white spots on the street for much less (free from 6pm to 8am). I'd recommend the place to friends with families.
Positivespacious room, attentive staff, clean room, great location, reasonable price, mew elevator
Negativeair condition issues, expensive parking (800CZK/day!), lack of bathroom amenities, no late checkout fee, no lock on internal doors
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Jan - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jul-15
Wonderful Prague. We loved Prague and especially staying at Residence Karolina. The apartment was very well set up with everything you could want. The bed was excellent and there was plenty of storage room. The apartment was cleaned every day. The view from the apartment to the Castle was extraordinary. The front office staff were helpful above and beyond their duties especially Kate who was so friendly, informative and helped with luggage, she was amazing.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Thana - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Aug-15
Good for family but not one person
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 3
by Guram - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Aug-15
Highly recommended Very satisfied by location + room size + services. Small issue realted to synthetic pillow that have created minor eyes allergy. Please say a warm hello to Bozhena: she is an adorable girl. We will be happy to help her either in Paris or Moscow!! We will be back!!
PositiveLocation, room size, service
NegativeSynthetic pillow
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
