Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.4 of 5
Value/money
4.5 of 5
Overall(364 reviews)
4.6 of 5
Overall (364 reviews)
by Maureen - RESIDENCE MASNA - one-bedroom apartment
Stayed in Nov-11
In the Center Loved the apartment, the staff, the overall experience, but the internet service (from their provider) was spotty and that was frustrating.
Positivegreat location, spacious apartment and helpful staff
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 2
Value/money - 5
by Tatyana - RESIDENCE MASNA - one-bedroom apartment
Stayed in Nov-11
This response particularly about residence Masna 5. Noted points speak for themselves - very much it was pleasant!!! The city is very interesting! Zelentsova Tatyana
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Karel - RESIDENCE MASNA - one-bedroom apartment
Stayed in Nov-11
Lovely stay We had the finest opportunity to stay in Residence Masna a it was great experience. Close to Old Town Square and with all need inside. Highly recommended.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Mark - RESIDENCE MASNA - one-bedroom apartment
Stayed in Oct-11
A weekend in the city of shadows I had a fantastic stay at Residence Masna. The location was great, the size of all the rooms more than adequate and all of the staff I came in contact with at the main office were friendly and very helpful. I wish I had longer to spend in Prague because I felt perfectly at-home in the apartment. My only negative comment is for the bathroom. It was clean and tidy but the shower door kept sticking and was really hard to slide closed. Also the towels need to be replaced, they look like they've seen too many months or service. Soft towels and a new shower would make this a 10/10 accommodation.
PositiveGreat location, big rooms!
NegativeBathroom needs updating
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Emily & Alex - RESIDENCE MASNA - one-bedroom apartment
Stayed in Oct-11
The room was beautiful and the location couldn't be beat. The office staff were very friendly and helpful and even arranged an airport shuttle for us. We really enjoyed our stay at Residence Masna and would definitely recommend it!
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 3
