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Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.7 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.4 of 5

         
 
 

Value/money

4.5 of 5

         
 
 

Overall(368  reviews)

4.6 of 5

         
 
 

Overall (368 reviews)

 

by Danish - RESIDENCE MASNA - one-bedroom apartment

Stayed in Nov-11

 
Total5

Amazing This must have been our 50th stay at Masna from Prague City Apartment and l have no hesitation to say that this apartment is certainly the best quality in Prague ...even better than some of the 5 star hotels like hilton and marriott. You can only feel the uniqueness and service once you are in the apartmernt. I must also say that Veronika who manages the guest relationship is more than helpful. She always make sure that its her duty to go out of the way and serve cleints. Overall - 10/10.

PositivePerfect on every front

NegativeNo Negative comments

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Kirill - RESIDENCE MASNA - one-bedroom apartment

Stayed in Nov-11

 
Total4.5

best hotel for this price

Positiveperfect location, best value

Negativeboiler did't work sometimes, so we didn't have hot water one day of three

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 5

         

Equipment & facilities - 3

         

Value/money - 5

         
 

by Michah - RESIDENCE MASNA - one-bedroom apartment

Stayed in Nov-11

 
Total4.8

very nice was excellent overall

Positivevery cosy and comfortable

Negativemissing elctricity outlets

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 5

         
 

by Maureen - RESIDENCE MASNA - one-bedroom apartment

Stayed in Nov-11

 
Total4.5

In the Center Loved the apartment, the staff, the overall experience, but the internet service (from their provider) was spotty and that was frustrating.

Positivegreat location, spacious apartment and helpful staff

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 2

         

Value/money - 5

         
 

by Tatyana - RESIDENCE MASNA - one-bedroom apartment

Stayed in Nov-11

 
Total5

This response particularly about residence Masna 5. Noted points speak for themselves - very much it was pleasant!!! The city is very interesting! Zelentsova Tatyana

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 
 
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