Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.4 of 5
Value/money
4.5 of 5
Overall(368 reviews)
4.6 of 5
Overall (368 reviews)
by Danish - RESIDENCE MASNA - one-bedroom apartment
Stayed in Nov-11
Amazing This must have been our 50th stay at Masna from Prague City Apartment and l have no hesitation to say that this apartment is certainly the best quality in Prague ...even better than some of the 5 star hotels like hilton and marriott. You can only feel the uniqueness and service once you are in the apartmernt. I must also say that Veronika who manages the guest relationship is more than helpful. She always make sure that its her duty to go out of the way and serve cleints. Overall - 10/10.
PositivePerfect on every front
NegativeNo Negative comments
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Kirill - RESIDENCE MASNA - one-bedroom apartment
Stayed in Nov-11
best hotel for this price
Positiveperfect location, best value
Negativeboiler did't work sometimes, so we didn't have hot water one day of three
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 3
Value/money - 5
by Michah - RESIDENCE MASNA - one-bedroom apartment
Stayed in Nov-11
very nice was excellent overall
Positivevery cosy and comfortable
Negativemissing elctricity outlets
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Maureen - RESIDENCE MASNA - one-bedroom apartment
Stayed in Nov-11
In the Center Loved the apartment, the staff, the overall experience, but the internet service (from their provider) was spotty and that was frustrating.
Positivegreat location, spacious apartment and helpful staff
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 2
Value/money - 5
by Tatyana - RESIDENCE MASNA - one-bedroom apartment
Stayed in Nov-11
This response particularly about residence Masna 5. Noted points speak for themselves - very much it was pleasant!!! The city is very interesting! Zelentsova Tatyana
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5