Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.4 of 5
Value/money
4.5 of 5
Overall(364 reviews)
4.6 of 5
Overall (364 reviews)
by Christina - RESIDENCE MASNA - one-bedroom apartment
Stayed in Aug-11
wonderful Prague trip We really were pleased with our choice of Residence Masna. Nothing to complain about!
Positivegood location, spacious, comfortable and clean quarters
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Nikola - RESIDENCE MASNA - one-bedroom apartment
Stayed in Aug-11
Combined business and leisure trip We loved staying at Masna. Being in an apartment gives you more of a home-feel, and the apartment itself was in an old grand building. The street was very quiet yet very central. We would come back any time.
PositiveExcellent location in old part of city, quiet and spacious.
NegativeKitchen might have been slightly better equipped--we did not find a cutting board and only found one dishtowels. More towels could have been provided. The boiler needed juggling as a few times the shower had no hot water.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Sarah - RESIDENCE MASNA - one-bedroom apartment
Stayed in Aug-11
Wonderful stay in Prague These apartments in right in the heart of Prague. They are clean and spacious and have big windows to allow a cool breeze in on a 30+ degree day. Enjoyed every moment of it.
PositiveExcellent Location to all of Prague's sites.
NegativeLights in the stairwell weren't working at time.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Matthew - RESIDENCE MASNA - one-bedroom apartment
Stayed in Aug-11
Rent the nicest apartment in Prague It cost 80 euros a night, but was a huge, beautiful apartment RIGHT in the heart of the old town square. I've never stayed in a nicer place. It may seem like a lot of money, but it's absolutely fantastic. Also, the front desk staff when I arrived were extremely friendly and helpful. My friend and I had just bicycled in from Vienna, and had nowhere to stay. Despite being "unusual" customers, the guy at the front desk was extremely nice and helped us get all set up.
PositiveA bit costly, but worth every cent. Unbelievably great!
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Kyle - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jul-11
Beyond our expectations This was the most enjoyable stay I have ever had while traveling. They were in an amazing location, huge spacious apartment with everything they advertised being available and in perfect condition. They were so outstanding that even when we locked our keys in the Apartment at 4am, we called their 24 hour number and a representative was at our door in 10 minutes to let us back in. Amazing service, amazing location, unbelievable price. I rarely leave reviews unless the place impresses me, and they were beyond what I expected. I would recommend to anyone.
PositivePerfect location, amazing price, quiet, spacious and outstanding service
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
