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Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.7 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.4 of 5

         
 
 

Value/money

4.5 of 5

         
 
 

Overall(368  reviews)

4.6 of 5

         
 
 

Overall (368 reviews)

 

by Kathy - RESIDENCE MASNA - one-bedroom apartment

Stayed in Aug-11

 
Total3.8

Stayed in the Masna 3 years ago. Loved it. Our apt. this time was disappointing. bathroom shower drain overflows in 2 minutes. The wood has rotted around the door frame. Bottom of shower is broken. Bathroom vent is filthy. Cobwebs in living room. It needs a thorough cleaning. Light fixtures didn't work. The whole building needs interior painting. It seems tired. Location is fabulous. Service from staff is fabulous. Summary: Needs maintenance and cleaning. Kathy Roberts

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 2

         

Equipment & facilities - 2

         

Value/money - 5

         
 

by Michel - RESIDENCE MASNA - one-bedroom apartment

Stayed in Aug-11

 
Total4.3

Good location and spacious apartment

Positive

Negative"a bit noisy at night"

 

Front office staff - 5

         

Location - 4

         

Rooms and services - 4

         

Cleanliness - 4

         

Equipment & facilities - 5

         

Value/money - 4

         
 

by Christina - RESIDENCE MASNA - one-bedroom apartment

Stayed in Aug-11

 
Total4.7

Very pleasant stay The only (very minor) complaints I have are this room did not have a toaster (as the previous apartment we stayed in at Residence Masna did). Also, one morning we had the "do not disturb" sign on the door, I thought the maids would clean as long as we didn't leave the sign up all afternoon, but it was around 1300 and they just dropped off towels. We would have left shortly and they could have cleaned then, but really we didn't care that much. Otherwise, everything was perfect!

PositiveComfortable, clean quarters in a good location!

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 4

         
 

by Christina - RESIDENCE MASNA - one-bedroom apartment

Stayed in Aug-11

 
Total4.7

wonderful Prague trip We really were pleased with our choice of Residence Masna. Nothing to complain about!

Positivegood location, spacious, comfortable and clean quarters

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 4

         
 

by Nikola - RESIDENCE MASNA - one-bedroom apartment

Stayed in Aug-11

 
Total4.7

Combined business and leisure trip We loved staying at Masna. Being in an apartment gives you more of a home-feel, and the apartment itself was in an old grand building. The street was very quiet yet very central. We would come back any time.

PositiveExcellent location in old part of city, quiet and spacious.

NegativeKitchen might have been slightly better equipped--we did not find a cutting board and only found one dishtowels. More towels could have been provided. The boiler needed juggling as a few times the shower had no hot water.

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 4

         
 
 
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