Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.4 of 5
Value/money
4.5 of 5
Overall(364 reviews)
4.6 of 5
Overall (364 reviews)
by Geoffrey - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jul-11
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Valentine - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jul-11
Positive
Negative
Front office staff - 4
Location - 4
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Jennie Lynn - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jun-11
RESIDENCE MASNA - studio apartment I found the apartment to be a very comfortable, clean and spacious with a large, modern bathroom. The location is on a quiet street but just a short walk to the Town Square and other shopping areas and plenty of restaurants. There is a great bakery just around the corner too. The Guest Relations Manager, Simona Polanska, was very helpful. She e-mailed me information before my trip and was available to answer all my questions via e-mail while I was in Prague. The other staff members I meet were also very pleasant and informative. I appreciated being given the option to have the airport transfer stop at the office on the way to the apartment, so I did not have to lug my baggage across town. The internet did go down while I was there, but the office set up another wireless connection the next day until their regular server was fixed. I would definitely recommend staying at the Masna apartment.
PositiveCentral location, good value for the money and excellent staff
NegativeNegligible
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by William - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jun-11
First Time Prague
PositiveQuiet, nice apartment, liked the daily servicing
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by John - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jun-11
Great Choice for Prague Vacation We booked the 1 bedroom apartment at Apartment Mansa. The location is awesome - only a 2 minute walk from the Old Town Square. We had a beautiful view out our window over the roofs of Old Town Prague. The PCA staff were so helpful and accommodating. They even sent a bottle of wine to celebrate our 20th wedding anniversary. We had a couple of issues with WiFi service and the laundry/washing machine, but assistance was provided promptly that resolved any issues. I highly recommend PCA and in particular Apartment Mansa for your Prague vacation or business trip.
PositiveGreat location. Big apartment. Great value.
NegativeNo negatives
Front office staff - 3
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
