Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.4 of 5
Value/money
4.5 of 5
Overall(368 reviews)
4.6 of 5
Overall (368 reviews)
by Jennie Lynn - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jun-11
RESIDENCE MASNA - studio apartment I found the apartment to be a very comfortable, clean and spacious with a large, modern bathroom. The location is on a quiet street but just a short walk to the Town Square and other shopping areas and plenty of restaurants. There is a great bakery just around the corner too. The Guest Relations Manager, Simona Polanska, was very helpful. She e-mailed me information before my trip and was available to answer all my questions via e-mail while I was in Prague. The other staff members I meet were also very pleasant and informative. I appreciated being given the option to have the airport transfer stop at the office on the way to the apartment, so I did not have to lug my baggage across town. The internet did go down while I was there, but the office set up another wireless connection the next day until their regular server was fixed. I would definitely recommend staying at the Masna apartment.
PositiveCentral location, good value for the money and excellent staff
NegativeNegligible
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by KHEDI - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jun-11
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by William - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jun-11
First Time Prague
PositiveQuiet, nice apartment, liked the daily servicing
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by John - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jun-11
Great Choice for Prague Vacation We booked the 1 bedroom apartment at Apartment Mansa. The location is awesome - only a 2 minute walk from the Old Town Square. We had a beautiful view out our window over the roofs of Old Town Prague. The PCA staff were so helpful and accommodating. They even sent a bottle of wine to celebrate our 20th wedding anniversary. We had a couple of issues with WiFi service and the laundry/washing machine, but assistance was provided promptly that resolved any issues. I highly recommend PCA and in particular Apartment Mansa for your Prague vacation or business trip.
PositiveGreat location. Big apartment. Great value.
NegativeNo negatives
Front office staff - 3
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Brandon - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jun-11
Good value for the dollar The front desk staff were very helpful and friendly. This gave me great comfort so many miles away from home.
PositiveExcellent location
NegativeNeed at least one English speaking channel on TV
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 5
