Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.7 of 5
Value/money
4.7 of 5
Overall(800 reviews)
4.8 of 5
Overall (800 reviews)
by Huang - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jul-19
Nice apartment Everything is great, rooms are big, kitchen is nice and clean, with dish washer is a plus, great location. Only the mattress are too soft for us, although we were told it's a famous medical mattress, but still, after one week sleep on that mattres, our back are very painful
PositiveRooms are big
NegativeBed mattress are too soft
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 3
Value/money - 4
by Yair - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jul-19
Was great!!!
Positive
Negative
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Elizabeth - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jun-19
Could not fault a thing. We found the reservation staff very helpful and friendly. The location is fantastic, and we requested a quiet room which we got. All the appliances and air conditioning worked well. The apartment was spacious, clean the bed was large and comfortable. I would certainly stay at this accommodation again. Thank you for a lovely stay. Regards Elizabeth
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Susann - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jun-19
Good Location Good apartment with everything you need. Staff were cheerful and helpful. They even had umbrellas to lend when it rained. : ) Cleaning service was great too. Nice location close to old town. Occasionally a bit noisy with traffic but that is to be expected in the middle of the city. I would happily stay again.
Positivehas everything you need
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by P David - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jun-19
Wonderful accomodations This apartment was terrific and the staff was great. The room, etc was exceptionally clean and well appointed. My only comment was the Internet connection (bedroom only) was poor. This was important as I wanted to watch a video or read the news/email from my US business. The connection was fine in the main room, kitchen, etc., but failed in the bedroom. The staff did try to contact the provider but it was not successful. I think the problem may be as simple as the placement of the router. Otherwise, I really enjoyed my stay and would highly recommend this apartment.
PositiveGreat locations, very clean
NegativeInadequate internet connection in the bedroom
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
