Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.4 of 5
Value/money
4.5 of 5
Overall(368 reviews)
4.6 of 5
Overall (368 reviews)
by Ansgar - RESIDENCE MASNA - one-bedroom apartment
Stayed in Mar-11
on business thanks. esp. for the exceptional handling and offering of rooms like rybna 31!
Positivegreat alternative to hotels
Negativesome rooms with windows to the streets are quite noisy, but usually you give me other rooms :)
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 5
Value/money - 5
by Karen R. - RESIDENCE MASNA - one-bedroom apartment
Stayed in Apr-11
TV and Washing machine directions could have been easier to understand. System of asking for clean towels doesn't work as we never knew the date the maid would come so we couldn't leave them on the floor. She forgot to leave an extra roll of Toilet Paper. A map showing the locations of grocery stores would have been helpful. Overall, we enjoyed our stay . Karen
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Margaret - RESIDENCE MASNA - one-bedroom apartment
Stayed in Apr-11
This apartment had the BEST location. Everything was completely walkable and we didn't use public transportation at all. Also, the staff was extremely helpful and came late at night when we accidentally locked the safe without setting a code. Overall a great experience!
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Nelson Teodoro - RESIDENCE MASNA - one-bedroom apartment
Stayed in Mar-11
family trip
Positiveperfect location
Negative
Front office staff - 3
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 4
Value/money - 5
by Lyudmyla - RESIDENCE MASNA - one-bedroom apartment
Stayed in Mar-11
nice apartment It was great trip and excellent apartments. Thanks for your worry about clients. But please inform about all the details of accommodation/
Positivelocation, price, very comfortable apartment
Negativereguirement of security deposit. It wasn't in the discribtion of terms and conditions
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
