Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.4 of 5
Value/money
4.5 of 5
Overall(364 reviews)
4.6 of 5
Overall (364 reviews)
by Lyudmyla - RESIDENCE MASNA - one-bedroom apartment
Stayed in Mar-11
nice apartment It was great trip and excellent apartments. Thanks for your worry about clients. But please inform about all the details of accommodation/
Positivelocation, price, very comfortable apartment
Negativereguirement of security deposit. It wasn't in the discribtion of terms and conditions
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Tessa - RESIDENCE MASNA - one-bedroom apartment
Stayed in Mar-11
A fantastic weekend away! With Prague City Apartments, Residence Masna, we had a cosy, comfortable, clean and warm studio flat that felt like home from the moment we arrived. The service was excellent - staff both in the office and by email were very amiable and accommodating of our needs, eager to help and respectful of our wishes - and the location was perfect; in a quiet, central street within easy walking distance of anywhere in the old town, not to mention numerous bars, restaurants and clubs. I would definitely recommend Residence Masna to anyone.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Shevchuk - RESIDENCE MASNA - one-bedroom apartment
Stayed in Mar-11
Our meeting with Prague In total all was wonderful, but It was noisy at night because bad noise insulation of windows. Also there is not Russian TV channel. Thank you for you job. I will recommend you to my friends. See you in Prague again
Positiveperfect location
Negativenoisy
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 5
by Eldbjørg - RESIDENCE MASNA - one-bedroom apartment
Stayed in Mar-11
Nice apartments, but some noise in the weekend. We would go back.
PositivePerfect location, nice staff, transport to airport and nice apartments
NegativeThe location is perfect, but the night club next door kept us awake friday and saturday... No problem the other days. Our fridge did not work!!! A quite necessary thing to have when you are staying in a n apartment. We told the cleaning staff on the first
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Engchanil - RESIDENCE MASNA - one-bedroom apartment
Stayed in Mar-11
Modernized apartment in classical building ( 1894) Highly reccomend this apartment to everyone.
PositiveFully furnished apartment, big room, well equipments. I stay there three night with my Kids, Close to Old Town Square , center and tourist spots. Staffs were very helpful. better than 5 stars hotel. I highly reccommend to everyone.
Negativenothing
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
