Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.7 of 5
Value/money
4.7 of 5
Overall(800 reviews)
4.8 of 5
Overall (800 reviews)
by Rodrigo - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jan-14
Flat is excellent, the concept from decor to services is very well conceived, the staff always ready to help and with friendly and young attitude. You have an outstanding product. with outstanding young people, which has led me to use your services several times and I will continue to do so, If I may suggest three things that would make it even better:the reason why my evaluation for equipment and facilities is satisfactory and not excellent; 1. Movie channels in English such as HBO, Cinemax or other and series channels such as Sony and Warner. For longer stays this is really appreciated as the channel menu you have today is basically news in English. 2. That house keeping asks you if you do not want fresh sheets every day. instead of having to request them specially. 3. Not charge for missing keys. Again these suggestions are notwithstanding the fact that I am really fond of Residence Karolina.
Positiveplease see overall review
Negativeplease see overall review bellow
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Catherine - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Dec-13
Prague trip We had the most wonderful week in Prague! The apartment is very spacious and comfortable. It is situated in a quiet street but within walking distance to to magnificent Charles Bridge and all the attractions of the Old Town. We highly recommend Prague City Apartments and Residence Karolina and hope return to beautiful Prague in the future. Thank you to Martin and the team for making our stay so enjoyable.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Hitham Mohamed Saleh - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jan-14
i liked prague but in the new year people were so rude,nether the less i enjoyed my presents from yo over all your residence was good and polite cooperating front office.
Positivebeside the location and good stuff you have the best front office
Negativethe parking you didnt have good parking area.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 3
by Kathleen - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jan-14
Wonderful New Years in Prague! The staff made our stay exceptional! They were available 24 hours each day, ready to give directions, help make reservations, & answer all of our questions. We were even surprised with a lovely New Year's Eve goody basket. The apartment was beautiful, updated with new appliances, very clean & comfortable, & in a great location. I would recommend Prague City Apartments to anyone visiting Prague.
PositiveGreat location, exceptionl staff
Negative
Front office staff - 5
Location - 4
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Hisham - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jan-14
Christmas and New year break We enjoyed our stay and felt like in home, and could invite friends for dinner, which not possible in hotel room! Location is very center with nearby tram and metro, close attractions (walking distance)
Positiveperfect location. Very quiet, clean and spacious. Very nice and supportive staff
NegativeNothing....
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
