Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.6 of 5
Equipment & facilities
4.5 of 5
Value/money
4.6 of 5
Overall(162 reviews)
4.7 of 5
Overall (162 reviews)
by Hazim - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Jan-20
I loved the old town especially the walking bridge I have only one complain there was not enough towels and no slippers other than this I had a wonderful time
PositiveAmazing location
NegativeNoisy a little bit
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Tatiyana - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Jan-20
In the heart of Prague and with Prague in the heart This apartment is ideal for those tourists who need a convenient location, comfort, cleanliness, accessibility. Excellent repair in rooms and bathrooms, cleanliness, good bed. You will be able to cook, wash, sleep, very comfortable to return after long walks in Prague. Nearby there is everything you need, shops for every taste, good cafes and restaurants, the most popular walking routes. Thank you so much for congratulations on the New Year, it was very nice, the staff are very welcoming and friendly.
PositiveAmazing location, all facilities, helpful staf
NegativeNo one
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by William - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Dec-19
Great apartment in a convenient location Staff very helpful as well
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Alistair - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Oct-19
Great, except their staff enters your apt without warning Very strange, given how many times they tell you to turn the lock on the apt door and keep safe, that they give keys out to all and sundry, who enter your apt whenever they want. What's the point of the lock, then? A superb apartment, really, great apt and location (only kitchen a bit light on cooking equipment). However, the host, a company running many apartments, gave keys to other people, even outside maintenance people, who entered the apartment unannounced and without appointments. Not only embarrassing, but also scary regarding safety. The first time, after we had written that the sink was blocked, we were literally naked in bed at 6pm on Friday night and the front door to the apt opened and a man entered. No appointment, no warning, just opened the door. I have no idea what language he spoke because we both yelled for him to go away as loud as we could. So he came back again at 11am on Saturday morning, and I kid you not, we were in the middle of having sex, and the front door opened and a man's
Positivesuperb apt, great location.
NegativeScary/unsafe: 4 times their maintenance crew or staff entered out apt without warning.
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Antonia - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Jul-19
Lovely Prague Excellent - have nothing negative about Residence Rybna
PositiveSpacious and perfect location
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
