Front office staff
4.9 of 5
Location
5 of 5
Rooms and services
4.9 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.7 of 5
Value/money
4.7 of 5
Overall(98 reviews)
4.8 of 5
Overall (98 reviews)
by Gwynne - RESIDENCE BREHOVA - two-bedroom apartment
Stayed in Jul-13
We so loved the efficiency, and courteous web and Reception Staff ! The accomadations were clean, modernly decorated and comfortable for our stay. They made sure our trip would not be unpleasant and substiuted a Wonderful 2 BR apt when the one we scheduled 'ran out of hot water'. They answered all our inquires day or late nite happily and promptly. HOo do find such wonderful customer service personel ! They spoke and knew English so well! Your company was recommended by a friend who travels alot and her recommendation was right On Spot....you are the Best value and Service we had in a Long time!! We will not hesitate to use apts in your other cities if need be, or try others after this Great experience. Thank you from customers in USA!
PositiveWe so loved the efficiency, couteous web/ in house Staff and the accomadations for our stay. They made sure our trip would not be unpleasant and substiuted a Wonderful 2 BR apt when one we planned 'ran out of hot water'. They answered all our inquires d
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Gwyn - RESIDENCE BREHOVA - two-bedroom apartment
Stayed in Jul-13
Very professional and accommodation From the moment I booked our accommodation the communication between myself and the staff was prompt, friendly and professional. There was a bit of a stuff up with the original accommodation so they put us into a better apartment for the same price, which was terrific. Very happy with the service and will definitely use this organisation again when we come back. Thanks guys.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Gretel - RESIDENCE BREHOVA - two-bedroom apartment
Stayed in Jul-13
family vacation Great experience with PCS. Fabulous location.
Positiveexcellent staff, very helpful, great communication via email or phone, excellent shuttle. Loved apartment and location.
Negativeoriginally reserved the Karolina apartment but found out four days before arrival that we had to move to Brehova. We received free shuttle to and from the airport which was nice. The only negative about the Brehova was there was no AC and the street wa
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 4
Value/money - 5
by Christine - RESIDENCE BREHOVA - two-bedroom apartment
Stayed in Jun-13
great value we loved the apartment. the location was good, martin was super helpful!! highly recommend this apartment!
Positivewe loved the location and price was good
Negativeno negatives!
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Anan - RESIDENCE BREHOVA - two-bedroom apartment
Stayed in Jun-13
Better than 4 star hotel Better than 4 star hotel Outstanding service , caring people.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
