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Front office staff

4.8 of 5

         
 
 

Location

5 of 5

         
 
 

Rooms and services

4.7 of 5

         
 
 

Cleanliness

4.8 of 5

         
 
 

Equipment & facilities

4.5 of 5

         
 
 

Value/money

4.6 of 5

         
 
 

Overall(102  reviews)

4.7 of 5

         
 
 

Overall (102 reviews)

 

by Mary Michaele - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment

Stayed in Nov-11

 
Total4.7

First visit to Prague Residence Rybna is in an excellent location giving you access within walking distance to Old Town Square, Josefov, Wenceslas Square, Charles Bridge and at Republic Square several trams. The apartment is suitably furnished and made for a very comfortable stay - much better than the confining space of an hotel. Arranging the booking, contact with the office and arranging airport transfers was simple and easy via the internet and the online chat service. We only went to the main office once - on our arrival - and the service was friendly, informative and we felt we could contact them should the need arise. From a personal view I would have loved a lift! But the climb up the stairs although difficult with a mobility disability was worth it for the location. The wooden floors do make it a bit noisy - or maybe those above us were very heavy footed but it did sound as if they would come crashing through the ceiling! When I return to Prague I will use Prague City Apartments and I will stay at the Rybna. Every

PositiveNear everything the Old Town has to offer

NegativeI can't really think of one

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 4

         
 

by Anne Skov - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment

Stayed in Oct-11

 
Total4.3

Would recommend to everyone - in particular families! Smooth transfers from and to airport. Overall good service - also when appartment was not available on first night (bigger appartment in same building offered + discount) and extra bed not made as per agreement (instant delivery of necessary bedlinen).

Positiveperfect location, spacious, modern, good service

Negativelittle noise from street, sparse kitchen utensils, tea towel in kitchen not changed for 5 days despite request

 

Front office staff - 4

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 4

         

Equipment & facilities - 4

         

Value/money - 4

         
 

by Jonah - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment

Stayed in Aug-11

 
Total4.7

First time in Prague Worked out better than we hoped and although the noise was bothersome it didn't dampen our enjoyment. Would absolutely stay there again. Really is the perfect location. Thanks for helping us have a great stay.

PositiveLocation can't be beat... Staff friendly an helpful... Apartment was spacious and clean. Great water pressure. Loved our stay.

NegativeOnly negative was the noise. Walls seem a bit thin and often sounds like people are inside the apartment. We did have a window open since no A/C so that didn't help. It wasnt a major issue for us but the early morning street cleaning woke us up.

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 5

         
 

by Susan - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment

Stayed in Aug-11

 
Total4.7

Great stay! We thoroughly enjoyed our visit to Prague, a fabulous and beautiful city. The apartment was in a superb location for touring, shopping, and finding good restaurants. It was clean, well appointed, modern, and spacious. Loved having the internet too. We would definitely recommend it to others visiting Prague. We were travelling with another couple so there were 4 of us. Upon arrival, we had to rush out and buy toilet paper as there was very little left on the one roll that was in the bathroom. May I suggest that an additional roll (s) be left in the bathroom in case they are needed? The daily service for room clean up and bedmaking was excellent. However, I would also suggest that towels be changed on a daily basis as well. Or at least the option of having a few soiled towels replaced if needed. It was quite a surprise that there was an opening between the 2 bedrooms....this would be fine when travelling with children but was awkward with another couple. I did not read that there was an

PositiveSuper location, clean, modern

NegativeTowels and doors

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 4

         
 

by Angus - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment

Stayed in Aug-11

 
Total4.8

family break in Prague Excellent few days stay in Prague. Apartment was ideal for a family but would not be so ideal for couples as there is an open doorway between the bedrooms. Would definitely go back and use Prague City Apartments again. Would recommend booking the taxi collection from the airport as you are taken straight to the check in, given all the necessary information then onto your apartment.

PositiveExcellent location for all sights, ideal for restaurants, spacious

Negativevery noisy throughout the night

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 4

         
 
 
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