Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.9 of 5
Cleanliness
4.9 of 5
Equipment & facilities
4.8 of 5
Value/money
4.8 of 5
Overall(329 reviews)
4.9 of 5
Overall (329 reviews)
by See Hian - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Oct-14
Satisfactory apartment for 4 girls The apartment was very clean when we checked in. Location was excellent. Responsive replies to all our email queries prior to our stay. Thank you for making our first visit to Prague memorable.
Positive
Negative
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Ulrich - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Oct-14
Time with friends Prague is a wonderful city we have visited many times, and we will in the future. The professional and sincere service of the entire staff in addition to very nice apartments in great locations make it the perfect visit. Many thanks
Positivemaking special moments possible
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Michaela - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Sep-14
Revisit place of birth After an initial disappointment of not being able to move to the apartment we have originally selected, Mariana has done everything to accommodate us in a similar standard of apartment. Staying at the Karolina was very enjoyable for many reasons: beautifully restored building with an amazing location so close to the iconic Charles Bridge and surrounding architectural treasures, modern well kept and clean facilities and finally an amazing reception staff, including Mariana and Alexandra. Would highly recommend the service provided by Prague Apartments. We will certainly be back!
PositivePerfect location, great service, modern facilities
NegativeOne of the toilets had a sewer smell
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 5
Value/money - 4
by Sharon - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Sep-14
Amazing apartments The service provided from the minute we arrived was exceptional. From the information of where the key attractions were located to showing us to our room and explaining how everything worked. We were lucky enough to be upgraded at no cost, which was communicated prior to our arrival. The apartment was the best we have stayed in on our whole holiday. Could easily stay there for an extended stay. The location is close to all major attractions and restaurants. An easy walk to everything. Thank you for the high standard of accommodation and service.
PositiveGreat quality and service
NegativeNone
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Jeanette - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Sep-14
A long week-end in Prag with friends We were really happy with the appartment. Everything was in walking distance, the appartment is very well equipped, even a few capsules of Nespresso were waiting for us. One of the rooms was very dark with windows to a narrow slot. But we left the house early and came back, so it wasn't important to us. We would always recommend the appartment! I would also like to point out the very friendly service before and throughout our stay. All information provided, parking organised, responses very fast and helpful.
Positivewell equipped, perfectly located, very comfortable
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
