Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.9 of 5
Cleanliness
4.9 of 5
Equipment & facilities
4.8 of 5
Value/money
4.8 of 5
Overall(329 reviews)
4.9 of 5
Overall (329 reviews)
by Carla - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in May-14
Perfect apartment Would highly recommend the apartment while visiting Prague. Helpful staff. Great location and lovely apartment.
PositiveWell located but quiet apartment. Spacious, clean and well appointed.
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Kathy - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Apr-14
room switched at last minute I would have given the room a higher evaluation but it was not the room I had reserved and requested FOR OVER 1 YEAR and to give me 1 days notice before we were flying to Prague it was not available .was a little late. I wanted the balcony apartment. If someone was living there for over one year why did you accept my reservation for this apartment? I have noticed you are still offering this apartment on your website for the 6 months extension the person is staying in apartment 43
Positivequiet
Negativeroom switched at last minute
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Ali - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in May-14
Family trip Highly Recommended
Positiveperfect location
Negativenothing
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Jana - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Apr-14
A most Comfortable apartment in a convenient location. The staff were very obliging and always available and responsive to our requests. We were all very happy with our choice and would consider staying in the PCA again. In terms of the equipment, the washing machine, though very convenient to have, is rather complicated to operate. A less sophisticated mechanism would be helpful. Also the temperature in the bathtub did not work. The handy man who came to check it out said that the battery inside needed changing. This meant that showers in that bath were impossible as the water was extremely hot. The above are only meant as helpful suggestions not criticisms. We were impressed with all the other facilities and equipment. Thank you Jana Clarke
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Marcela - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Apr-14
A fantastic week in Prague Good apartment . The staff very friendly and helpfully. They response de emails quickly, arranged a transfer from de airport and have everything ready at the check-in Have a Nespresso machine is positive point. I definitely recommend to stay at Karolina apartments!!!
PositivePerfect location, you can walk almost to everywhere !
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 4
Value/money - 5
