Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.9 of 5
Cleanliness
4.9 of 5
Equipment & facilities
4.8 of 5
Value/money
4.8 of 5
Overall(329 reviews)
4.9 of 5
Overall (329 reviews)
by Peter - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Oct-13
Outstanding comfort, value and location The Prague apartments exceeded my expectations both for location and comfort. I had read positive reports about the apartments, however, these barely do justice to this wonderful set of apartments. We were picked up from the airport right on time and the transfer back was also highly efficient. I was traveling with my daughter and her partner and the Karolina aparments was the ideal base for exploring Prague. The two bedroom apartment was large enough to give everyone a sense of space while also allowing us to enjoy recalling stories from our day's adventures.
PositiveSpacious rooms and very helpful staff
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Robert - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Oct-13
Stay here!!! Every step in the process was good. The staff was excellent. The apartment was excellent. It is hard to appreciate how nice it is to have an apartment rather than a hotel room. Our stay was in a two bedroom unit and there were two couples. Each group had their own bathroom and privacy. The kitchen was very nice and we made several dinners there as well as breakfast every morning. The only thing to notice is that the two bedroom unit on the first floor, #13, had the windows of the back bedroom facing a wall a foot or so away. It was not very scenic but it was quiet. I think this situation is better on the higher floors. The location was great with the only exception being that the underground station behind the Tesco was closed for upgrades. It was a five or ten minute walk to old town square and even less to Wenceslas square (Mustek station). The castle is accessible by the #22 tram just onto the main street (Divaldni). The river bank is only a couple of minutes away and the Charles bridge
PositiveExcellent location, excellent apartment, excellent staff
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Derek - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Sep-13
The Best service and apartment - fantastic place to stay This is a fantastic apartment and the staff were exceptional. Our transfer picked us up from the airport and delivered us to the door. We were greeted by two very cheerful young ladies who immediately gave you confidence that your stay would be great. One escorted us to our apartment and it was fantastic, spotless, very well appointed, spacious and secure. This was an exceptional apartment with the best service experienced on our 6 week vacation. The location was great being only a short walk from the Charles Bridge and the Town Square in one direction and the new town area in the other direction. No shortage of places to eat close by and a must go to place is the Louve Cafe just up the street. We can't fault this apartment, the staff or the location. Congratulations to Prague City Apartments for recruiting such fantastic staff.
PositiveBest Service, Fantastic Apartment and Great Location
NegativeNo negatives
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Jim - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Sep-13
Prague at your doorstep Four of us stayed for four nights. The 2-bedroom flat was spacious, bright, comfortably furnished, and well supplied with dishes, cutlery, etc.. The staff was consistently cheery and very helpful. The location could not be better: 3 minutes walking from Charles St Bridge, 5-10 minutes from the Old Town Square and 10 - 15 minutes from Wenceslas Square. Public transport, both trams and Metro, is nearby as are food shops for those who wish to "eat in". There are a variety of restaurants in the nearby streets. We have stayed in several apartments in a variety of cities in Europe. Residence Karolina is hands down the best so far.
PositiveGreat location, comfortable flat, friendly staff
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Bonnie - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Sep-13
Excellent sunny, cheery apartment in a great location I did submit a very positive review to TripAdvisor. Thanks for a great stay in Prague!
PositiveStaff are professional, friendly and willing to help with anything.
NegativeCouldn't quite master the washing machine despite help from staff and ner sure if it was us or the machine.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4