Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.9 of 5
Cleanliness
4.9 of 5
Equipment & facilities
4.8 of 5
Value/money
4.8 of 5
Overall(329 reviews)
4.9 of 5
Overall (329 reviews)
by Kami - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Dec-12
Two week stay in Prague We stayed at residence Karolina for about two weeks in December and it was a wonderful experience. The location is great- just a short walk from everything. The service- I cannot say enough positive things about the service. First, they are so quick to answer any emails concerning any needs or questions. I never had to wait more than a few hours to hear back from them. Second, the cleaning service comes everyday, which is very nice. Two days of the week they do a thorough clean of the entire apartment and then all the other days they come by to tidy up the apartment and refresh the towels. We had a crazy sleep schedule during our stay in Prague, so they were quick to adjust their usual cleaning schedule and work with us to figure out the best time for them to come by. Very much appreciated! Also, any questions that we had about the area- they were so quick to answer and help out as much as possible. Excellent service, great apartment facility, perfect location- we will definitely use them again next time we
Positivegreat location, excellent, reliable, helpful, amazing staff and service!
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Torng - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Dec-12
Lovely Family Trip to Prague Friendly front office staff showed us to the apartment, which is a short walk away and also orientated us with the map. Location is great, with a fully functional kitchen and a large supermarket TESCO just 5 mins walk away. Our family of 4 adults & 2 children enjoyed the stay very much!
PositiveGreat kitchen, supermart nearby, modern & clean
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Jason - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Dec-12
very happy Best service I've ever had and that was before we arrived, would stay here again and I will recommend to all friends and family Jason
Positiveamazing
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Daniel - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Nov-12
"Prague is amazing" Apartments are modern, clean and spacious. Perfect location away from mobs but steps from Old Town and Charles Bridge. Would recommend highly!
Positive"Perfect accomodations for the perfect trip"
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Julia - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Nov-12
In Prague with a 14 month old baby! We were so happy with our stay in Prague and staying at Residence Karolina made it especially memorable. I wish we could've stayed longer (being so easy to cook our own meals even with the nice kitchen and close Tesco grocery store - and provided a high chair for our son!). It felt like a home away from home and we definitely recommend it to anyone staying in Prague. Thank you for your hospitality! Marcela was so kind and helpful.
Positiveperfect location, extremely comfortable, and surprisingly spacious!
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
