Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.9 of 5
Cleanliness
4.9 of 5
Equipment & facilities
4.8 of 5
Value/money
4.8 of 5
Overall(331 reviews)
4.9 of 5
Overall (331 reviews)
by Dahlia - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Jul-12
Excellent choice for a family's stay The apartment was huge, seemed completely new, and had everything you need including washing machine with washing powder, dishwasher with soap, 2 kinds of coffee machines, toaster, microwave, baking and cooking facilities and dishes, iron, hair dryier... really everything you need. The appartment was cleaned every day. The staff at the office was very nice. We used their airport transfer, which was great. Everything was perfect. We highly recommend this apartment, it is certainly worth the money.
Positiveperfect location, quiet, everything you need is there
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Selina - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Jun-12
Czechs all the right boxes We are a family of five and the two bedroom apartment was perfect. It had everything we needed - a fully equiped kitchen, plenty of room and I loved the washing machine in the main bedroom ensuite! The first morning the ironing board broke, I didn't get to ring reception to let them know as we were being picked up for a tour, but when we returned later that day housekeeping had noticed and had replaced it. The location was fabulous - so close to everything and we discovered many wonderful places to eat all nearby, each with their own characther and charm. A couple of days prior to our departure, I rang to see if we could leave our luggage at their office when we checked from 11am until 1pm, as we had a hire car booked to pick up at 2pm. I was told that we could stay in our apartment until 1pm at no extra charge and reception also arranged a transfer to the hire car at a reasonable cost. (The only small negative is that this was not relayed to housekeeping who truned up to clean at 11am, but a quick phon
PositiveSpacious, Clean, Comfortable
NegativeWe had to leave :(
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Katherine - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Jul-12
Fantastic for a family Thank you for a great stay. We can not fault the service or apartments that you provide.
PositivePlenty of room, well steup, close to everything including Tesco
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Jean - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Jun-12
I spent a week in the Karoliny Apartments in June - the apartment was immaculate the staff could not have been more helpful in attending to anything I required. I would most certainly stay here again and would recommend it to anyone. A very marvellous stay in a wonderful city. Thankyou.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Linda - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Jul-12
Family trip Excellent stay in lovely Prague
PositiveGreat location, well appointed apartment
NegativeExtra bedding for pull out couch needs to be provided in the apartment
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
