Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.9 of 5
Cleanliness
4.9 of 5
Equipment & facilities
4.8 of 5
Value/money
4.8 of 5
Overall(331 reviews)
4.9 of 5
Overall (331 reviews)
by Ann - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Feb-11
Group of friends visiting Prague We had a very nice stay at residence karolina overall. Staff were courteous and efficient. The apartment itself was comfortable, well-appointed and centrally located. Wecould find little fault with few exceptions: it took some time and effort to figure out how to open and properly lock the apartment door; the cleaning staff kept the place tidy but did not replenish bath and dish soaps; no hand soaps were provided-- this would have been helpful; the staff arranged a taxi transfer upon our departure but the taxi did not arrive which created some anxiety -- we were fortunate to be able to flag another taxi that happened to be driving by. Regardless, these things did not detract from the overall experience which was very positive.
Positive, well-appointed, and In a great location
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 5
Value/money - 5
by Wade - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Feb-11
Room 33 Our stay was excellent, the front desk was very helpful with all our needs. The appartment had everything we needed for an enjoyable stay. The Bus driver to pick us up was rude, maybe due to the fact we were 5 minutes late. Either way, we had an enjoyable stay.
Positivevery spacious, clean,
Negativecab driver to take us to airport rude
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Jane Molie - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Jan-11
We really enjoyed our stay at the apartment and had no problems with the facilities. Everything worked well. It is a lovely apartment. Could i just suggest that you would provide an information folder for visitors outlining the following; Location of local shops for provision of food for the apartment and times of trading opening/closing hours. (The nearest one does not operate on the weekend!) Times of opening/closing hours of trading of shops in the city Times of opening and closing hours of trading for banks, post offices Contact numbers for Emergency, Ambulance, Doctor, Dentist Contact numbers for credible taxi booking (We had major problems with over chargingby taxis).. Maybe also a list of some resturants with a local traditional menu. Any additional information on the city is always welcome for visitors. I did this for my apartment abroad and it proved very helpful for visitors. Places to visit How to organise tours of the city Suggested list of authenthic Checz resturants
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Daniel - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Jan-11
Prague
Positiveperfect location, wonderful appartment, has everthing
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Arnauld - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Dec-10
tourisme
Positivemodern and specious rooms
Negativeno coffee machine
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 5
Value/money - 5
