Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.9 of 5
Cleanliness
4.9 of 5
Equipment & facilities
4.8 of 5
Value/money
4.8 of 5
Overall(330 reviews)
4.9 of 5
Overall (330 reviews)
by Fred - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Jul-17
Wonderful family trip We were so pleased with our entire experience with Prague City Apartments. From the time we reached out online to ask several questions (which were promptly answered) to the time we checked out, our experience was wonderful. Their customer service (helping us navigate the booking, touring the city, apartment needs) was exemplary! The apartment was spotless, large, and accommodated our family of four so comfortably. It was beautifully located and there was easy access to sites, restaurants, shopping, and public transportation. We highly recommend these apartments and their wonderful staff! Carol T., West Orange, NJ USA
PositiveAwesome apartment!
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Robert - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Jul-17
Very comfortable and spacious apartment. Most office staff very helpful. Minor comment - no soap holder in one shower.
Positive
Negative
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Ginger - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Jun-17
Spacious, comfortable apartment We enjoyed our week's time at Residence Karolina. The apartment was large and very comfortable for 3 of us (2 bedrooms, 2 full bath and one powder room). Good location within 10-15 minute walk to most major attractions, on a tram line, close to Metro. Generally quiet since on a small side street. The air conditioning and washer/dryer took some time to understand--the dryer never dried (we washed only towels, not clothing) so we just hung things up on the rack in the bathroom. Dishwasher worked fine. We had no power on returning one night but staff was available next door and quickly resolved the problem. Communication with staff was very good. We enjoyed our time in Prague very much indeed.
PositiveGreat for touring Prague with our teenage son
NegativeLost power one night, quickly solved; washer/dryer a bit hard to operate
Front office staff - 5
Location - 4
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Beata - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Mar-17
Perfect great, comfortable stay
Positivegreat location, well equipped, spacious rooms, beautifull old charming building
Negative
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by David - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Jun-17
Great location and great apartment This was a great find and the staff was excellent.
PositiveBeautiful apartment and a great location
NegativeMore towels would have been nice and shower a little awkward
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
