Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.9 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.8 of 5
Value/money
4.7 of 5
Overall(1136 reviews)
4.8 of 5
Overall (1136 reviews)
by Bruno - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jul-14
Perfect Stay Perfect as usual. Few 5 star hotels can compete with such quality/price. Suggest to have a mini breakfast service and newspapers delivered to the door, payable. Croissants, danish will do. coffee and tea is anyway available in the kitchen.
PositiveUpper Quality at reasonable prices
Negativenothing
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Li - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Aug-14
comfortable apartment This apartment is excellent!
Positivequiet and central, very convenient
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Jonathan - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Jul-14
Perfect choice Residence Karolina was the perfect base from which to enjoy Prague. Front office staff was incredibly helpful and available. The apartment was clean, modern and ideal for a family of four. We would stay here again in a second.
PositiveHome away from home
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Maddy - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jul-14
From the moment we checked in the staff were absolutely amazing . They literally went out of their way to make us comfortable . We travel a lot all over for golf tournaments and stay only at five star hotels . We decided to stay at Karolina residence as most of our favourite hotel were full . I can sincerely say now that we are so happy that we stayed here as the service , staff attitude ,location and just about everything that a family would need for a perfect vacation was right here, we would surely not hesitate to recommend family and friends staying at your residence in the future . I would sincerely like to thank everyone at residence Karolina especially Mariana , Martin and ELISKA for making our stay amazing .
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 5
Value/money - 5
by Tony - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jul-14
Our stay in Prague We (my wife, my adult son, and I) had a wonderful time in Prague, a large part of which is due to the suite we had at the Residence Karolina. My only evaluation that was not excellent was for front office staff. Everyone in the front office was very eager to help and very friendly. Our one negative incident - which is rather modest and did not effect our outlook on the trip or the residence - was when we were waiting for a guide to pick us up outside the building only to find out that she had been sitting in the office for 15 minutes waiting for us. Again, this is not a very big deal but I felt it demonstrated a modest lack of initiative. We loved out stay and will recommend it to anyone we know who plans to visit Prague. Regards. Tony Rothschild
Positive
Negativexx
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
