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Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.7 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.5 of 5

         
 
 

Value/money

4.5 of 5

         
 
 

Overall(650  reviews)

4.7 of 5

         
 
 

Overall (650 reviews)

 

by Dora - RESIDENCE MASNA - studio apartment

Stayed in Oct-11

 
Total4.7

A Great Place to Stay in Prague on a Budget Residence Masna was an amazing place to stay for first trip to Prague. It was just what we were looking for as we were travelling on a budget. Everything was fantastic except for two things: the towels and the bed. The towels were a bit worn out, one had a couple of small holes in it. It did its job just fine,but if I were staying for longer than three days, I would definitely need another set. One bed was a bit saggy so you ended up rolling into the middle of the bed, but it didn't really hurt my back or anything, just more of a nuisance. Other than these two things it was a great place to stay. So convenient to EVERYTHING! I loved getting to know Prague and our apartment was so easy to find. At the end of the day, this apartment didn't disappoint. It was safe and quiet and more than anything very CLEAN. If you are just looking for a great value and location, this is a great place to go to.

Positiveperfect location, spacious, everything you need.

Negativetowels left something to be desired...one towel had some holes in it. stuck with same one for 3 days.

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 3

         

Value/money - 5

         
 

by Lana - RESIDENCE MASNA - one-bedroom apartment

Stayed in Oct-11

 
Total4.7

Location was superb! So close to everything. The space was a good size and it was wonderful having a living room and kitchen. We had breakfast there every day before we heading out!

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 5

         
 

by Rosemary - RESIDENCE MASNA - studio apartment

Stayed in Sep-11

 
Total4.8

Short Break in Prague I am writing this in the Prague City Apartment reception Office; tired from a wonderful few days in Prague I am early for my transportation back to the airport (the pick up was faultless) and the kind staff offered me the use of the Internet while I wait..yet more great service! The Aprtment Mansa 5 /301 was excellent value for money. A large, spacious apartment with everything - and more - than I could have wished for. I slept really well and I was very comfortable. It was very clean, very quiet and as a single woman traveller I felf very safe. The bathroom was amazing and lots of hot water - excellent shower and plenty of soft, white, clean towels. It was great to have a safe at no extra charge. All the little things like tissues, kitchen roll, a clean sponge, fan, washing up liquid and salt and pepper all make a big difference. Can't fault it and would definately recommend. If I am lucky enough to return to I will be staying in the same place. Loved it - thanks.

Positiveexcellent place to stay

Negative

 

Front office staff - 4

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Keven - RESIDENCE MASNA - one-bedroom apartment

Stayed in Sep-11

 
Total4.7

The front desk staff was very helpful, especially printing out my boarding pass, dealing with an unreliable tour operator, arranging a driver for my return to the airport, and having the apartment manager show me how to open the apartment door when I first arrived. The apartment itself was perfectly located and I enjoyed the restaurants and bakeries in the neighborhood. The only down-side was the disco next door which attracted a rather large and extremely loud group of revelers who partied every night til nearly 5 am. I finally had to close the balcony doors and turn on the fan to get any sleep. Having access to the computer on the 6th floor was wonderful since the apartment's wi-fi never worked. The TV was impossible to figure out and I finally gave up. If there is any way to offer larger bars of soap, I know it would be appreciated. It's hard to bathe with such a tiny scrap. Overall though, my stay at Prague Apartments was a positive experience and I would recommend it to my friends. Tha

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 5

         
 

by Nicola - RESIDENCE MASNA - studio apartment

Stayed in Sep-11

 
Total4.5

Lots of positives- location, value, Internet, check in/out process, etc. Negatives- bin was overflowing when we arrived, no soap provided in bathroom, tricky door and no instructions - luckily there was another resident passing by who came to our aid! Overall a great stay though.

Positive

Negative

 

Front office staff - 4

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 4

         

Equipment & facilities - 4

         

Value/money - 5

         
 
 
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