Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.5 of 5
Value/money
4.5 of 5
Overall(650 reviews)
4.7 of 5
Overall (650 reviews)
by Garry - RESIDENCE MASNA - one-bedroom apartment
Stayed in Sep-11
Good Location and Apartment I very much like the place, and would highly recommend you to others. by way of improvement I suggest the items below, but this does not detract from my being very positive on your apartment: 1. consider a keycard without the room and address on it. if lost, someone would know where to go to steal 2. put a smaller coffee maker with a permanent filter 3. put a salt and pepper shaker in the apartment 4. on 3 occasions cleaning staff did not lock the door 5. empty garbage every day 6. put a hand railing on the entrance stairway 7. get rid of satellite tv, or provide a better guide of channels 8. half wall near kitchen table, makes eating area dark and seem claustrophobic 9. try to keep outside near front door cleaner (vomit, dog feces, garbage...) 10. windows needs mechanism to hold them in place. every time there was wind I had to close them, since wind moved them back and forth violently. You should have screen on windows, i kept getting small flies coming in.
Positivenice apartment, well set up, great location
Negativeonly small items needs to be addressed
Front office staff - 4
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Maureen - RESIDENCE MASNA - one-bedroom apartment
Stayed in Sep-11
Wonderful apartment, right in the centre, we could walk to everything.Excellent staff, who dealt with all questions promptly.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by James - RESIDENCE MASNA - studio apartment
Stayed in Sep-11
Great apartment, great location. Loved the balcony. Will stay there again!
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Alessandra - RESIDENCE MASNA - studio apartment
Stayed in Aug-11
Perfect location, in the heart of Prague Perfect location, fully equipped flat , well furnished.
PositiveFull equipped flat close to all the attractions
Negative
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 5
Value/money - 4
by Aidan - RESIDENCE MASNA - one-bedroom apartment
Stayed in Sep-11
Holiday It was a great location and apartment
PositivePerfect location
NegativePrague is very exspensive for tourist attractions
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
