Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.9 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.8 of 5
Value/money
4.7 of 5
Overall(1136 reviews)
4.8 of 5
Overall (1136 reviews)
by Premila - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jun-14
Lovely City Lovely Hotel Awesome City....lovely apartments and value for money...Definitely go back to Prague and will stay at Karolina Aparments again...
PositiveValue FOr money
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Elizabeth - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jun-14
Wonderful location and apartment .staff always helpful , problems dealt with promptly We loved our stay with you . All of the reception staff were excellent . During the booking phase ( while in Australia) I dealt with Tatiana , Katrina and Jakob. It was a treat for me to meet them. I attended the International Midwives Conference and told and showed my friends our gorgeous apartment. Thank you all for making our stay so easy. I will also make sure I tell my travel agent in Australia( though don't think you need more business!) If you decide to expand to Australia , please include me in the business proposal Kind regards Elizabeth and Owen Thomas
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Cynthia - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jun-14
The staff, location and building were superb. Our only complaint is that the sofa bed was not very comfortable. We would definitely stay here again and recommend it to friends.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Jennifer - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in May-14
My first visit to Prague I would definitely return to Prague City Apartments and recommend them to my friends and family. A couple of "even better if. . ." ideas are: (1) Sort out transportation arrangements with the drivers before the guests arrive (as there were transportation issues with other guests in our group, too) and, (2) provide simplified instructions for the clothes washer/dryer. (I had to read and reread pages of information to get my clothes successfully washed and dried. . . and I have two engineering degrees!) Last but not least, thank you for an enjoyable, comfortable, and safe stay in your beautiful city. Prague is an amazing treasure and I am truly grateful to have been welcomed as a guest there.
PositiveGood location; quiet; spacious; wifi available (sometimes); good value.
NegativeAir cooling unit in bedroom did not seem to work; there was confusion over the "complimentary" airport transportation whereby I was asked by front office staff to pay for it upon my arrival and then later told it would be credited back to me on my bill.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Rachna - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Jun-14
Really enjoyed our stay. Great location and facilities.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 3
