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Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.7 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.5 of 5

         
 
 

Value/money

4.5 of 5

         
 
 

Overall(650  reviews)

4.7 of 5

         
 
 

Overall (650 reviews)

 

by ENRIQUE - RESIDENCE MASNA - one-bedroom apartment

Stayed in May-11

 
Total3.8

Holidays in Prague The stay was very pleasant and its proximity to the center allowed us to move very easily. Our apartment was quiet, but something hot. In summer, air conditioning would be desirable. In general we consider it very comfortable apartment. but we believe it should pay greater attention to maintenance and cleaning.

PositiveVery good location, spacious and very comfortable apartment

NegativeThe kitchen equipment is not complete, maintenance and general cleanliness of the facilities is poor.

 

Front office staff - 4

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 3

         

Equipment & facilities - 3

         

Value/money - 4

         
 

by Lora - RESIDENCE MASNA - studio apartment

Stayed in May-11

 
Total3.5

Prague/Praha I'd recommend for long stay visits, because it had a kitchen and a washing machine (which was hard to use because it was in some language that I did not know). It would have been nice to know that the main office is in a completely different location than the actual residence. It was very unconvenient having to drag all of our bags through the streets to find the place; some guidance besides a map or an escort would have been nice. The bed was not something I expected, and the building was an older building that wasn't capable of providing aircondition, but a fan was provided. Overall stay was good. The Guest Relations Manager, Simona Polanska, was very helpful.

Positiveperfect location for tourists

Negativewere provided with two twin beds which weren't the most comfortable ones

 

Front office staff - 4

         

Location - 4

         

Rooms and services - 3

         

Cleanliness - 4

         

Equipment & facilities - 3

         

Value/money - 3

         
 

by Maria - RESIDENCE MASNA - one-bedroom apartment

Stayed in May-11

 
Total4.2

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 3

         

Equipment & facilities - 4

         

Value/money - 4

         
 

by Robert - RESIDENCE MASNA - one-bedroom apartment

Stayed in May-11

 
Total4.8

Four wonderful days in Prague. We had a fabulous time in Prague which was in no small way attributable to our superb accommodation. Thank you sincerely!

PositiveAbsolutely perfect in every regard.

NegativeNot Applicable

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 5

         
 

by Ilona - RESIDENCE MASNA - one-bedroom apartment

Stayed in May-11

 
Total4.7

there was hot water issue almost every day, but i really didn't bother with it. I love the place and definitely be back!!!!

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 4

         
 
 
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