Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.5 of 5
Value/money
4.5 of 5
Overall(650 reviews)
4.7 of 5
Overall (650 reviews)
by Mari - RESIDENCE MASNA - one-bedroom apartment
Stayed in Apr-11
We would stay again
PositiveExcellent location, big and quiet apartment
NegativePoor bed
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Clodine - RESIDENCE MASNA - studio apartment
Stayed in Apr-11
Perfect location , very quiet . Our studio was spacious , and each contact excellent with our guest relation manager , Simona Polanska who made her best to our comfort . An only negative point : don't find a front desk inside the house to ask little services as supplementary bags of tea or coffe when they are not provided . And , If possible , don't use holed sheets !
Positive
Negative
Front office staff - 4
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 5
by Daryl - RESIDENCE MASNA - one-bedroom apartment
Stayed in Apr-11
First trip to Prague The fifth-floor balcony facing south, lots of space, and fairly good-sized kitchen were all very welcome. Security and information about running the apartment were excellent. There was virtually no traffic noise, though in the summer with the windows open there may be noise from nighttime revellers. Problems were very rapidly addressed (the internet went down and was then somewhat intermittent, and our iPod charger blew the electricity in the apartment but someone came right away to fix these issues). We were very pleased with our stay.
PositiveExcellent location, comfortable apartment, friendly staff
NegativeSome problems with the internet
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Michelle - RESIDENCE MASNA - one-bedroom apartment
Stayed in Apr-11
City Break
PositiveVery Central Location and spacious apartment
NegativeAttention to some monir details
Front office staff - 2
Location - 5
Rooms and services - 4
Cleanliness - 3
Equipment & facilities - 3
Value/money - 3
by Jukka - RESIDENCE MASNA - one-bedroom apartment
Stayed in Apr-11
Everything was as expected from our previous stay. Will use Masna Aptmnts the next time while in Praha.
PositiveExcellent location, beautiful building, nice rooms
Negativenone
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4