Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.5 of 5
Value/money
4.5 of 5
Overall(650 reviews)
4.7 of 5
Overall (650 reviews)
by Vinita - RESIDENCE MASNA - studio apartment
Stayed in Apr-11
excellent family trip good. enjoyed our trip very much. The great location to the Old Town square is great for families with kids.
Positiveclean, spacious accomodation, excellent location, child friendly
Negativeappartment was a bit hot at night, difficult to sleep. It would be nice if you can furnish a small fan for the apartment.
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Sergey - RESIDENCE MASNA - one-bedroom apartment
Stayed in Apr-11
Very good offer, but to be exellent it would be great to have first-necessities (such as washing powder, soap etc.) in the room with no necessity to buy them in large quantities only for a couple of days. Moreover, please be aware that you are asked to be charged for 200 EUR just for a garantee although in a hotel you're not charged, you just provide the credit card information for the garantee without charging!
Positivecenter location and quite, large rooms and well-equiped with consumer electronics
Negativeon weekend it might be a bit noisy because of night club near here
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 3
by Nicholas - RESIDENCE MASNA - studio apartment
Stayed in Apr-11
Prague at Easter Our apartment was all anyone could want. A few hundred yards from Old Town Square; fully equipped kitchenette; washing machine; television with a large range of channels; high speed wireless internet. The price would be hard to beat - in fact from the research I did before booking, it couldn't. The only negatives would be the low shower pressure and thin bath towels. But these are minor things. If we get back to Prague we would certainly try and stay there again and we'll be recommending Masna apartments to anyone we know traveling there.
PositiveOutstanding
NegativeHighly recommended
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Felix - RESIDENCE MASNA - one-bedroom apartment
Stayed in Apr-11
Spring break in Prague Many thanks for the great time in Prague. An apartment that allows you to come and go whenever you like, prepare food, enjoy breaks, relax and nevertheless in the center of Prague is just great. thanks!
PositiveThe central apartment is just ideal of a few days of holiday
Negative
Front office staff - 4
Location - 4
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Keren - RESIDENCE MASNA - one-bedroom apartment
Stayed in Apr-11
We stayed here for 4 days. We were hardly in the roo, althought it was very comfortable and clean. Very warm during the cold days. The boiler broke and we did not have hot water or heating for 24 hours which was very inconvenient. WE were not offered any compensation. The service is typical Czech but it is worth it for the location of the apartments near all the action in the old town and all the links ot the other parts of Prague. I would recommend staying here.
PositiveLocation is great, good clean room, spacious apartment
NegativeProblems with the boiler, no hot water for 24 hours, bad front desk staff - hard to talk to and get good service.
Front office staff - 2
Location - 4
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
