Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.9 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.8 of 5
Value/money
4.7 of 5
Overall(1136 reviews)
4.8 of 5
Overall (1136 reviews)
by Hitham Mohamed Saleh - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jan-14
i liked prague but in the new year people were so rude,nether the less i enjoyed my presents from yo over all your residence was good and polite cooperating front office.
Positivebeside the location and good stuff you have the best front office
Negativethe parking you didnt have good parking area.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 3
by Kathleen - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jan-14
Wonderful New Years in Prague! The staff made our stay exceptional! They were available 24 hours each day, ready to give directions, help make reservations, & answer all of our questions. We were even surprised with a lovely New Year's Eve goody basket. The apartment was beautiful, updated with new appliances, very clean & comfortable, & in a great location. I would recommend Prague City Apartments to anyone visiting Prague.
PositiveGreat location, exceptionl staff
Negative
Front office staff - 5
Location - 4
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Hisham - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jan-14
Christmas and New year break We enjoyed our stay and felt like in home, and could invite friends for dinner, which not possible in hotel room! Location is very center with nearby tram and metro, close attractions (walking distance)
Positiveperfect location. Very quiet, clean and spacious. Very nice and supportive staff
NegativeNothing....
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Rebecca - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jan-14
fantastic stay We are very happy with our stay, and were particularly impressed with being given a bottle of wine on the new year's eve. All staff are very friendly and helpful and professional. We had to replace some lightbulbs and the technician came few times to make sure we were in the room in order to do it, very professional.The apartment is clean, tidy and spacious. The kitchen even has a kitchen roll which was to our surprise. The complimentary pick up from the airport was much appreciated, particularly in light of the fact that we arrived quite late in the evening and it was hard to get around at that time; and we were unsure if it was safe to catch a taxi from the airport. We were offered tea during our check in and check out - thank you. Many thanks to everyone, and have a great year ahead.
Positivegood location, clean and friendly people
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Julie - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Dec-13
Lovely Christmas at Prague Me and my family really enjoyed our stay at Prague City Apartments ! Everything was done to facilate our stay. For exemple, they managed our transferts from the aeroport to the apartement and the conciergerie was open the day as the night to reply to our any questions. The staff took care of us ! For the christmas 's day we got a really good surprise from them. They put under the christmas tree a really nice present ( a nice box with sweets, pastries and a bottle of delicious wine ! ) We really appreciated it. Also, the appartment was very well located, it was very central ( but in very quiet street) and extremely close from monuments ! We used just once the tube !! The appartement ( the loft) was as the picture on the website and it was extremely clean and spacious. Me and family recommand Prague city Apartments !!!
PositivePerfect location to enjoy Prague
Negative
Front office staff - 5
Location - 4
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4