Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.5 of 5
Value/money
4.5 of 5
Overall(650 reviews)
4.7 of 5
Overall (650 reviews)
by Nekane - RESIDENCE MASNA - one-bedroom apartment
Stayed in Dec-10
New Year in Prague We were vey happy in general in Masna, althougth wi-fi is not very good, there were not a lot of things to cook, and there was not a carpet in the hall to clean our shoes from snow. We had a problem with electricity and we were moved to other appartment (liliova) which is from a partner. In Liliova it was very different, no daily cleanliness, no phone to comunicate to anyone, no dish rack. If we had to repeat a visit to Prague I would go to Masna but not to Liliova, I think that Liliova doesn't worth a 5 star, it has not characters and quality for that. It's true that furniture are more confortable and modern but Masna was cozier and it has daily cleanliness for example. You can see all my opinion about Masna in Trivago (http://www.trivago.es/praga-42695/hotel/residence-masna-149999/opinion-o679511), where I participate as editor, and soon I'll write about Liliova. Thanks for all.
Positivelocation and friendly staff
Negativewi-fi not very good, not glass for wine
Front office staff - 4
Location - 5
Rooms and services - 4
Cleanliness - 3
Equipment & facilities - 4
Value/money - 3
by Carol - RESIDENCE MASNA - studio apartment
Stayed in Dec-10
Prague, the magical Christmas
PositiveGreat location, accomodations were everything we needed.
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Ilanit - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jan-11
Vacation A good place to stay
PositiveGreat location
NegativeWasn't so clean upon first arrival
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Andre - RESIDENCE MASNA - studio apartment
Stayed in Dec-10
Positive
NegativeShower water 'n bit too cold
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by JENNIFER - RESIDENCE MASNA - studio apartment
Stayed in Jan-11
A nice relaxing holiday for my husband , myself and our friends Excellent - only minor criticism is that in the whole of our stay the towels weren't changed at all. maid was very pleasant as was Simone - and the personal touch of the gift on new Years Eve was really appreciated. Have been to Prague City apartments 5 times but this is 1st to the Masna and we hope to be back again next year
PositiveExcellent location- but very quiet within the apartment
Negativenot got any negative points
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 5
Value/money - 5
