Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.9 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.8 of 5
Value/money
4.7 of 5
Overall(1136 reviews)
4.8 of 5
Overall (1136 reviews)
by Lynn - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Aug-13
The perfect apartment in a beautiful city! We stayed in Residence Karolina with another couple last week and were BEYOND pleased! The apartment is spacious and beautiful (my husband loved the large soaking tub and I loved having a washer/dryer), and it is in walking distance to Old Town and the Charles St. Bridge. We arrived late at night and the 24-hour staff was wonderful. They even arranged to have us picked up at the airport, and made several reservations for us for different things. All spoke very good English and were so accommodating. We want to return to Residence Karolina in the future with our daughters. Thank you so much!
PositiveBeautiful, within walking distance to everything, fabulous staff!
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Saroj - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jul-13
holiday,stayed 5 days very helpfull from the time i booked the unit,at arrival staff at reception were very helpful and friendly,very spacious and clean apartment.
Positivegood location walking distance to all facilities
Negativenone
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Arjen - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Aug-13
Perfect citytrip location Great value for money. Very spacious and apartment with hotel cleaning service. Very friendly and helpfull staff 24/7. Room for improvement: stronger WiFi signals in the apartment and parking place to load/unload luggage. Further the lights on the stair shut down too quickly and you may find yourself in complete darkness on the stairs. Nevertheless overall rating is excellent.
PositiveGreat place in old style buidling
Negative
Front office staff - 5
Location - 4
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Nancy - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Aug-13
A Perfect Match for our Needs The quality of these accomodations and its furnishings are of the highest level and it helped us feel the comfort of home. We cannot say enough about the courteous, professional help of the staff which provided EXCEPTIONAL service throughout. When the elevator was temporarily out of service, they went above and beyond what one would expect. They handled requests, reservations etc. immediately and followed through by informing us promptly. We might suggest that they add small horizontal surfaces next to the bed for alarm clocks etc. DocNancy
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Mitchell - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Aug-13
You run an excellent service, with all the amenities that anyone would require available. We will be back!
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
