Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.9 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.8 of 5
Value/money
4.7 of 5
Overall(1136 reviews)
4.8 of 5
Overall (1136 reviews)
by Lee - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in May-13
our 40th anniversary trip We were delighted with our stay at your apartment. It was clean, quiet, spacious and well equipped. Staff was friendly and helpful. If we return to Prague, we will want to stay in your rental. The only thing we would have changed was the bathtub was somewhat difficult to get into and out of. The tub wall was high, and the glass that acted as a shower curtain was not movable. With the countertop in the other direction, it made the opening to the tub narrow and extremely high. Putting one leg over the tub wall to get out to the floor after a shower was difficult, especially in slippery, wet conditions. Perhaps a couple of solidly anchored, well-placed handicap bars would help the situation?
Positivewonderful space, walking distance to virtually all we wanted to see
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Tammy - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in May-13
Exploring Prague Our first visit to Prague. I did a great deal of research on apartments and am so happy I finally selected this place. It was a bit more money than other places I looked at but well worth it. The staff were professional, helpful and friendly. The apartment was equiped with quality appliances - nothing was missed. The staff spoke English and were helpful in providing details on how to get to various sites. The purpose of our trip was to run the Prague marathon. This was the perfect location.. Many thanks for making our stay nothing less than incredible.
PositiveGreat location as walking to major spots are very close. Shops close by - beer/wine/groceries all in the neighbourhood.
NegativeWe can't even think of anything negative. We would highly recommend this place.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Michelle - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in May-13
Prague short break The staff at front office were always so helpful at all times. The apartment building itself was beautiful- which made coming home after a tiring day sightseeing a pleasure. The location is ideal for exploring Prague on foot. The apartments themselves were fantastic, well decorated and equipped with everything we may have needed. Residence Karolina will definitely be top of my list for places to stay when I next visit Prague. Thank you!
PositiveWonderful apartments and the perfect base from which to explore Prague
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by David Elias - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in May-13
Great welcoming end very kind staff. I'll be back with pleasure !
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Kathy - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in May-13
Our stay in Prague city apartments I was so impressed with the front desk staff at the residence Karolina apartments! Marcella and Daniella went above and beyond to help us out with every turn of our trip! They were so sweet and so helpful with everything from A to Z. All of the staff was EXCELLENT but those were the 2 that were EXCEPTIONAL!!!!!!! Awesome and so sweet!!!! The location of the apartments was PERFECT!!! They are close to transportation and close to Old Town and grocery stores , restaurants etc. We couldn't have asked for a better location! Our apartment was HUGE and nicely appointed. We had a FANTASTIC stay in Prague and I attribute a lot of that to Prague city apartments and their staff!! BRAVO!! We look forward to a return visit and we will stay at Resicence Karolina for sure!!! THANK YOU!!
PositiveThe front desk staff was AMAZING!! Location perfect!!!
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5