Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.9 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.8 of 5
Value/money
4.7 of 5
Overall(1136 reviews)
4.8 of 5
Overall (1136 reviews)
by Silvia - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in May-13
Great time in prague We had great time
PositiveCentral, spacious, clean, great value for money
NegativeNo negatives
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Diane - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in May-13
Our Prague City Apartment was absolutely perfect. We had a group of four ladies and we loved our accommodations as well as the great location. Our kitchen was very modern and well stocked. The bedroom was a good size with lots of drawers, closet space and lighting in the right places and we loved opening the windows to the balcony to see our lovely view. Our bathroom was really nice too with lots of counter space for all of us the share and a washer/dryer which we made good use of. In a beautiful city like Prague you won't be spending much time in your apartment, but it sure is nice when you get to come back after a busy day of sightseeing to a place as nice as this. It was also just a couple blocks to the city tram which makes all of Prague very accessible. All the staff, especially Marcella and Daniella were very friendly and helpful. I would highly recommend this place.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Erick - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Apr-13
1) The mattress was too hard ; we needed - and got - an overmattress. 2) We ordered a visit of Monastery of Strahov through your staff ; you phoned to them and got an appointment with Mr Matehiczek, who never went. Please do not plan anything with him ! (We wrote an appreciation on Tripadvisor ( " MOab ")) Thank you.
Positive
Negative
Front office staff - 4
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 5
Value/money - 4
by Holly - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in May-13
We would have appreciated a change of sheets and pillowcases every two or three days. Also, it was embarrassing to have to ask for our toilet to be cleaned. But these were minor points. We loved our apartment, and everyone at PCA, from the people on the chat line to the men who provided the airport transfers to the staff in the office, were extremely friendly, helpful, and professional. Thank you for a wonderful stay in Praha.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 4
Value/money - 5
by Julie - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Apr-13
5 star from beginning to end
PositivePerfect location, great apartment, faultless service
NegativeNil
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
