Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.9 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.8 of 5
Value/money
4.7 of 5
Overall(1136 reviews)
4.8 of 5
Overall (1136 reviews)
by Daniela - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in May-12
Perfect location for family with children .
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 5
Value/money - 5
by Renata T. - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Apr-12
Your office staff was extremely helpful to us in every aspect. They went out of their way to answer our questions regarding the city, etc., even many questions we had, which had really nothing to do with their job - they were unfailingly polite & always helpul. The apts. were large, well furnished, very comfortable, quiet & well located. We also very much appreciated your ability, to allow us to stay at a very reasonable price. I have the highest recommendation for the apts. & service you offer to vising guest in your beautiful city & hope to visit you on my next trip again. Best regards, R. T. Panfil Monerey Bay Area, CA
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Zuzana - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in May-12
Visiting family and Prague trip Overall, we were very satisfied with our stay in Residence Karolina. The apartments are spacious, with modern furniture and have a great view - they are close to everything in the city yet are located on a very quiet street. Our stay with two little babies was as stress- free as we have imagined given the fact that you provided complimentary cribs and high chairs. One thing that we did not enjoy was that almost all bath handles and toilet paper handles were loose and broken and were falling apart - this kind of fancy apartment should have been kept up technically as good as it look internally. It was not safe for our children and for us too as the handles would fall apart in the middle of us taking a shower. The trash cans were broken too and were not safe for children. The kitchen was very nice, but needed more sharper higher quality knives and some more baking trays for those who like to cook. The Nespresso machine should have had refills daily which would be expected for a high quality apartment such as t
PositiveExcellend location, spacy apartment, free upgrade, speedy trouble shooting, modern updated interior and secure apartment
Negativebath handles were almost all broken and were falling out -the apartment needs more frequent technical upkeeping, child chair was falling apart (need to buy a new chair that is functioning better - straps were broken and tray was broken; nespresso coffee m
Front office staff - 3
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 5
Value/money - 4
by Jack - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in May-12
Apart from two faulty/average appliances, we were happy with the facilities.
Positive
Negative
Front office staff - 5
Location - 4
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 3
Value/money - 4
by Gary - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in May-12
Lads weekend away Excellent accommodation helped by very helpful and efficient girls on front desk....only minor comment - safe needs updating - kept locking not convenient when money inside....9.5/10...!!!
PositivePerfect location next to Hemingway cocktail bar...
NegativeNothing really
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
