Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.9 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.8 of 5
Value/money
4.7 of 5
Overall(1136 reviews)
4.8 of 5
Overall (1136 reviews)
by kate - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Sep-11
Trip with mum We stayed in a one-bed apartment. The booking system is excellent and we appreciated the email sent before you arrive asking if you have any requests. On arrival the check-in was smooth. We were impressed by the size of the apartment and that the beds were made into twins. The apartment was a good mix of old and modern.The area is perfect. It feels local- with food shops and little, quiet cafes. But found it an easy 10/15 min walk to most attractions. My only negative comment was that although the appartment was clean, it could have been cleaner. Some surfaces were quite dusty- so I didn't want to put my stuff on those. The placemats on the table could do with a good scrub. The toilet seat had been left up and there was wee on the rim. And the floors could do with a really god wash.
PositivePerfect location, large apartment
NegativeCould have been slightly cleaner
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 5
Value/money - 4
by Henrik - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Sep-11
Our first visit to Prague Splendid stay
PositiveVery comfortable, perfect location, quiet
Negativenone
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by DAVID - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Sep-11
Prague Holiday We found the appartment to be ideal for our holiday in Prague. Centrally located everything is a pleasant walk away. The apartment itself was very spacious and clean with good facilities and if we are ever back in Prague we will be back here!
PositiveGreat location, quiet, spacious, well appointed apartment.
NegativeTiny little thing but DVD speakers were not wired up properly but a bit of fiddling got them to work.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Eleni - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Sep-11
One week in Prague We will definitely be there again.
PositiveGreat location in a quiet area in the city centre, large rooms fully equipped, helpful front desk.
NegativeNone
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 3
Equipment & facilities - 5
Value/money - 5
by Ann - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Sep-11
Location great for walkers; price very reasonable; very quiet; large space for the money; although overall acceptably clean, the bathroom floor was filthy and needed a good scubbing. Unable to get American channels on the TV first 2 days, then when fixed, the satelite went down again - frustrating. Lighting over stairs at entrance often did not work at night - very dangerous for stair-takers!!!!! Staff members for the most part were particularly friendly, however, not even acknowledged when first arrived; waited an unreasonable amount of time before having to urge someone to help while a Taxi was waiting - this was unacceptable. Needed washcloths in the bathroom. Small bars of soap not replaced with housekeeping. View out of windows in appt 22 deplorable - surprisingly slum-like. Bottom line - good value and we were happy, but would want the above issues corrected to return.
Positive
Negative
Front office staff - 4
Location - 5
Rooms and services - 4
Cleanliness - 3
Equipment & facilities - 4
Value/money - 5
